This text covers the NLP modelling process and its applications. The results define the key communication and relational skills employed by effective leaders to achieve practical results in their working reality, in order to create a world to which people want to belong.

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Robert Dilts has been a developer, author, trainer and consultant in the field of Neuro-Linguistic Programming (NLP) - a model of human behaviour, learning and communication - since its creation in 1975 by John Grinder and Richard Bandler. A long time student and colleague of both Grinder and Bandler, Robert also studied personally with Milton H. Erickson, M.D., and Gregory Bateson.

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