"Stephen Young, one of the foremost experts on leadership, introduces the concept of micromessages-the gestrures, facial expressions, tones of voice, word choices, eye contact, and interactive nuances that can be either debilitating or empowering to employees and to power of leadership. Once you understand these micromessages, you'll be able to improves your leadership skills." This book has 201 pages. The book is a SIGNED copy from the author, Stephen Young. 8vo - over 7�" - 9�" tall.

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Detalles bibliogr�ficos

T�tulo

Micro Messaging: Why Great Leadership Is Beyond Words

Editor

McGraw-Hill Book Companies, Inc., New York City, New York

Fecha de publicaci�n

2007

Idioma

Ingl�s

ISBN 10

0071467572

ISBN 13

9780071467575

Encuadernaci�n

Hard Cover

Edici�n

First Printing

Estado

Fine

Estado de la sobrecubierta

Fine

Firmado

Signed by Author

Cat�logos de vendedores

Acerca de

Sinopsis

Should you sweat the small stuff?

Absolutely, says Stephen Young-especially when it comes to those critical behaviors that can make or break performance. The reason is simple: no matter what you think you're saying, your words, gestures, and tone of voice can actually communicate something entirely different.

Too often, negative micromessages undermine morale, business opportunities, and ultimately your organization. Micromessaging examines the nuanced behaviors that we all blindly use and react to in our dealings with others. Yet as Young points out, these micromessages can reveal a lot about our own-and our superiors'-biases and preconceived notions. Learning how to constructively address these behaviors can bring about positive change.

Young offers a common language for encouraging open discussion in the workplace, along with skills to identify and address familiar micromessages; tools for deploying microadvantages; and real-life workplace scenarios, self-assessments, and solutions that help readers interpret and alter ingrained behaviors and their effects. He delivers valuable information on

Cruicial leadership skills and how to acquire them
Universal workplace cultural issues
How expectations affect the performance of others
Ways to speak fairly, not falsely
Techniques that eliminate group think
How to reset the "filters" you use to "screen" others

Based on research from MIT, Young's approach has already helped numerous Fortune 500 clients, including Merck, Intel, Lockheed Martin, Starbucks, IBM, Boeing, Wells Fargo, Bank of America, Cisco, and Raytheon to increase leadership effectiveness. With its proven wisdom, you can experience what so many business executives worldwide have discovered and make it a powerful part of your leadership skill set.

Acerca del autor

Stephen Young, as an organiztional guru, has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries.He is a Senior Vice President at JP Morgan-Chase.

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Glued To The Tube Books
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