The Mediator's Handbook: Revised & Expanded fourth edition
Beer, Jennifer E.; Packard, Caroline C.
ISBN 10: 0865717222 ISBN 13: 9780865717220
Editorial: New Society Publishers, 2012
Nuevos
paperback
Librería:
Textbooks_Source, Columbia, MO, Estados Unidos de America
Calificación del vendedor: 5 de 5 estrellas
Vendedor de AbeBooks desde 10 de noviembre de 2017
Este artículo en concreto ya no está disponible.
Descripción
Descripción:
Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). N° de ref. del artículo 001232573N
Sinopsis:
The popular "Mediator's Handbook" presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator needs in order to: Understand the conflict; Support the people; Facilitate the process; Guide decision-making. Throughout the book, the emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, this Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organisers, teachers and anyone working with clients, customers, volunteers, committees or teams.
Acerca de los autores:
Dr. Jennifer E. Beer, PhD, combines mediation experience with her cultural anthropology background to lead courses and workshops in mediation, conflict resolution, and cross-cultural communication. She regularly teaches a negotiation course at Wharton (University of Pennsylvania). Author of the Mediator's Handbook and of Peacemaking in Your Neighborhood, she has mediated conflicts and facilitated meetings for communities and organizations for 30 years.
Caroline C. Packard, JD, is an organizational change and conflict response specialist and mediator with 30 years' experience in the field. Caroline provides mediation and conflict-resolution services and training to organizations, families, and family businesses. She lives in the United States
Eileen Stief developed the mediation process and principles documented in The Mediator's Handbook, and trained a generation of mediators to work with community, multi-party, and environmental disputes. Now retired, she led the Friends Conflict Resolution Program's experiment in community dispute settlement and later specialized in environmental mediation.
Elizabeth Elwood Gates provided the delightful cartoon illustrations in honor of her aunt, Ann Richan, who was a passionate champion of community mediation.
"Sobre este título" puede pertenecer a otra edición de este libro.
Detalles bibliográficos
Título: The Mediator's Handbook: Revised & Expanded ...
Editorial: New Society Publishers
Año de publicación: 2012
Encuadernación: paperback
Ilustrador: Gates, Elizabeth Elwood
Condición: New
Edición: 4th.