T�tulo: Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
Editor: Asq Pr
Fecha de publicaci�n: 2001
Idioma: Ingl�s
ISBN 10: 0527762938
ISBN 13: 9780527762933
Encuadernaci�n: Encuadernaci�n de tapa blanda
Estado: Good

Acerca de

Sinopsis

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership.

Acerca del autor

Raymond G. Carey, Ph.D., is vice president of Quality Measurement at Lutheran General HealthSystem in Park Ridge, IL, and president of Parkside Associates, Inc., a national consulting healthcare survey and research firm.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

Welcome to the Goodwill shop! We are the online media-selling business of Goodwill-Easter Seals Minnesota. The proceeds from your purchase support programs that prepare people for work. For more information about our organization and the services we provide, please use the [Ask Bookseller a Question] link to contact us. FYI WE DO NOT SHIP TO PUERTO RICO!!

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

Goodwill Industries, Inc.
553 Fairview Ave N, Saint Paul, MN, 55104-1708, U.S.A.

Condiciones de venta y env�o

Condiciones de venta

We guarantee the condition of every book as it's described on the Abebooks web site. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you�ve changed your mind about a book that you�ve ordered, please use the [Ask bookseller a question] link to contact us and we'll respond within 2 business days.

Derecho a cancelaci�n

Condiciones de env�o

Books are shipped 1-2 business days following receipt of payment.

Shipping is via USPS Media Mail which takes 4-14 business days for delivery. Buyer pays a standard shipping rate of $3.49 for books and $2.49 for CDs. If a book requires extra shipping, buyer will be notified before sale is finalized.

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy, oversized, or must be insured we may contact you to let you know extra shipping is required.

Tarifas de env�o de Estados Unidos de America a Espa�a

Tarifas de env�o de Estados Unidos de America a Espa�a
Cantidad del pedido	De 10 a 21 d�as h�biles	De 25 a 40 d�as h�biles
Primer art�culo	EUR 66.16	EUR 84.82

Los plazos de entrega los establecen los vendedores y var�an seg�n el transportista y la ubicaci�n. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relaci�n con cargos adicionales para cubrir cualquier aumento en los costes de env�o de los art�culos.