Mastering Chemistry Problems

Thank you for your interest in our books!

At Squirrel Away Books we strive to keep our descriptions accurate and our
shipping fast! Please feel free to contact us with any questions, comments,
offers, or custom book search inquiries. We are available to confirm any
detail of any book in our inventory, we would also be happy to send pictures
too, just ask us.

***Our store policies adhere to the policies set forth by Abebooks. Our store policies are below. Please read Abebook's policies section for more details, and for any issues that arise that are not addressed below.

***Our Payment policies..

We accept many major credit cards, Paypal, U.S. checks, and U.S. cash
(please inquire with us about cash payments prior to order). Simply select your
desired payment type during the Abebook's check out process.
Please do not email or send us your credit card information directly. Abebooks securely processes credit card purchases for you when you check out on their site, and will ask you for this information when needed; or you can select a different payment option at check out.
Unless otherwise arranged with us prior to purchase, any direct payments
must be received before shipping can commence; in more rare cases, some
payment types may have to clear a financial institution first.
Please ensure that your credit card information is up to date in your
Abebooks account, as outdated card information can cause order processing to
fail. If this happens, contact Abebooks buyer help or us, for help re-placing your order.
Sending cash is at your own risk and cash should be visually obscured and
in an opaque envelope for security. We don't recommend sending substantial cash payments by mail, in any case. and this is generally not the preferred payment option, for most cases.

***For valuable books...

upgrade may be necessary to allow your book to be insured (this mainly
applies to overseas shipments).

***Delays or problems...

unexpected reasons. If there is any problem with ordering or shipment, or your
book seems late, please contact us right away.
The chance of postal/shipping company delays is higher during holiday
times, tax time, and with some overseas orders. Customs delays are fairly
rare, but can increase the time it takes to get your book. Unfortunately we
cannot control, and thus, cannot be responsible for Customs audits or government agency delays on your shipped package.

***Double check your order information...

error, so please double-check your form information before submitting your
order. Also double-check all address information on any returns or payments
sent to us.

***Our policies on returns and refunds...

We accept returns for any reason for 15 days after your book's estimated
delivery time. Sometimes exceptions can be made for returns after this time
by arrangement with us.
Books need to be returned to us complete and in the condition that they
arrived, including any accessories that came with them (CD's, maps, software
licenses/subscriptions, etc), must be included and not altered, activated, or used up.
All returned books should be shipped promptly after a return has been initiated so that we can process your refund ASAP.
A form of tracking should be used when shipping your return to us. This
becomes increasingly more important the more valuable the returning item is, as your
return must be received by us before a refund can be initiated. Tracking
your return confirms when your return was shipped to us, and helps prevent any postal loss or delay.
Please contact us if you are returning a book to us without first completing the Abebooks return process, or need assistance with a return. (Please see Abebook's return information and instructions).
Return shipping refunds and original shipping cost refunds will be refunded based on the circumstances and reason for return (see Abebooks policies for refund reasons).
We try to be very reasonable about book returns, we want you to be
satisfied with your purchases with us.

Our business contact information for all correspondence is:

Eric Mitchell DBA Squirrel Away Books
3925 Orange Ct.
Boulder, CO. 80304

Email: squirrelawaybooks@hotmail.com

Phone: 303-719-1772
Mobile: 720-322-3478

Thank you for your patronage!!

Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.

Información sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.

El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).

Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.

Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).

Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.

Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.

Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deberá devolver los bienes o entregarlos a Squirrel Away Books, Loveland, Colorado, U.S.A., +1 (720)322-3478, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

1. La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
2. El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.

Shipping rates are based on books weighing approximately 2.2 LB, or 1 KG. If your order is
very large or heavy; such as a large reference book or textbook, or a set of
books, we may contact you requesting the appropriate additional sum to cover
the extra costs.

Foreign orders will still pay for shipping as usual.

Shipping delays or problems are very uncommon here. We ship promptly for
your convenience and peace of mind.