Marketing Events as a Supportive Tool for Customer Loyalty

Idioma: inglés

Editorial: Diplom.De Dez 2002, 2002

3838662369 / 9783838662367

  • Tapa blanda
  • Nuevo
Ver todos los detalles

Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, AlemaniaBuchWeltWeit Ludwig Meier e.K.

Vendedor de 5 estrellas

Vendedor de AbeBooks desde 11 de enero de 2012

Ver los artículos de este vendedor
Tapa blanda

Condición: Nuevo

EUR 48,00

Envío por EUR 23,00 
Se envía de Alemania a Estados Unidos de America

Cantidad disponible: 2 disponibles

Añadir al carrito
Devoluciones gratuitas de 30 días

Descripción del artículo del vendedor

This item is printed on demand - it takes 3-4 days longer - Neuware -Diploma Thesis from the year 2002 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 1,8, Bochum University of Applied Sciences (Wirtschaft, Business in Europe), language: English, abstract: Inhaltsangabe:Abstract:Part one briefly introduces the reader to the topic and the research objectives. Moreover, the methodical approach to meet the research objectives will be presented. Part two provides the theoretical framework of customer loyalty. Terms, advantages and strategies related to customer loyalty are introduced. Furthermore, the report illustrates factors that support the development of customer loyalty and evaluates the requirements to develop new loyalty tools. Part three presents a definition and classification of marketing events as well as the inevitability of creating new ways of communication. Furthermore, it portrays international dimensions of marketing events, as well as a future outlook. Virtual events will be described as new approaches within the tool event marketing. Part four provides the findings of this project and analyses the connection between marketing events and customer loyalty. The report is finalised by a conclusion in part five.Inhaltsverzeichnis:Table of Contents:LIST OF FIGURES4LIST OF APPENDICES5ABSTRACT6PART I: PREFACE91.1RESEARCH OBJECTIVES91.2REPORT STRUCTURE91.3METHODOLOGY101.3.1PART CUSTOMER LOYALTY121.3.2PART MARKETING EVENTS131.3.3PART CONCLUSIONS AND FINDINGS131.3.4LIMITATIONS OF RESEARCH15PART II: CUSTOMER LOYALTY172.1CUSTOMER SATISFACTION AND CUSTOMER LOYALTY182.2REASONS TO CREATE CUSTOMER LOYALTY AND SYNERGY EFFECTS212.3LOYALTY-CREATING FACTORS242.4APPRAISAL OF THE LOYALTY TOOLS27PART III: MARKETING EVENTS303.1DEFINITION303.2THE NECESSITY OF NEW WAYS IN COMMUNICATION363.3EVENTS AND THE CLASSICAL MARKETING COMMUNICATIONS MIX393.3.1MARKETING EVENTS AND ADVERTISING403.3.2MARKETING EVENTS AND PUBLIC RELATIONS413.3.3MARKETING EVENTS AND SPONSORSHIPS413.3.4THE INTEGRATED MARKETING COMMUNICATIONS MIX453.4REASONS AND OBJECTIVES FOR MARKETING EVENTS473.5INTERNATIONAL ASPECTS493.6PROSPECTS FOR THE FUTURE513.7VIRTUAL EVENTS53PART IV: FINDINGS AND ANALYSIS554.1CUSTOMER LOYALTY554.2MARKETING EVENTS594.3MARKETING EVENTS AS A SUPPORTIVE TOOL FOR CUSTOMER LOYALTY62PART V: CONCLUSION68REFERENCES70APPENDICES 92 pp. Englisch.…

N° de ref. del artículo 9783838662367

Título
Marketing Events as a Supportive Tool for Customer Loyalty
Autor
Gabriela Strauß
Editorial
Diplom.De Dez 2002
Año de publicación
2002
Estado
Neu
Encuadernación
Taschenbuch
Idioma
inglés
ISBN 10
3838662369
ISBN 13
9783838662367
Peso del artículo
146 gramos
Dimensiones
210x148x7 mm

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Alemania

Vendedor de 5 estrellas

Vendedor de AbeBooks desde 11 de enero de 2012

Tarifas de envío de Alemania a Estados Unidos de America

ArtículoDe 5 a 15 días hábilesDe 5 a 15 días hábiles
Primer artículoEUR 23,00EUR 23,00
Los plazos de entrega los establecen los vendedores y varían según el transportista y la ubicación. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relación con cargos adicionales para cubrir cualquier aumento en los costes de envío de los artículos.

Métodos de pago

  • Visa
  • Mastercard
  • American Express
  • Carte Bleue
  • Apple Pay
  • Google Pay
  • Cheque
  • Giro bancario
  • PayPal

Información empresarial del vendedor

BuchWeltWeit Ludwig Meier e.K.

Alemania