Mapping Workflows and Managing Knowledge

Idioma: inglés

Editorial: Business Expert Press Jul 2012, 2012

1606494546 / 9781606494547

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Librería: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, AlemaniaBuchWeltWeit Ludwig Meier e.K.

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Vendedor de IberLibro desde 11 de enero de 2012

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EUR 22,47

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Descripción del artículo del vendedor

This item is printed on demand - it takes 3-4 days longer - Neuware -Workflow, process, or business process mapping has been discovered by organizations of all kinds as being a powerful tool to analyze and improve their internal processes. It has attracted major attention from software vendors, including Oracle and IBM, who market systems that are designed to map processes and quantify all aspects of their operations. These systems can be very effective at capturing the formal or explicit knowledge inherent to any workflow; however, a long-term problem with these approaches is that the full 'knowledge base' underlying these processes contains many elements which are 'tacit knowledge.' Despite being outside of the formal knowledge base, tacit knowledge must be addressed when describing the nature and functioning of processes. A key feature of the mapping method used in this book is that it makes both formal and tacit knowledge explicit in the workflow maps it produces. Much of what has been learned in the years of applying and teaching this method is that software-driven approaches are hobbled by the complications presented by tacit knowledge in workflows. Until both formal and tacit knowledge are understood these software-driven approaches cannot achieve their full potential. Consequently the mapping process here, by necessity, becomes a method for managing knowledge as well as a method of mapping the flow of materials and information. While it is a basis for process improvement in its own right, it can support development of both software-driven process mapping and the creation of dynamic programs on the basis of accurate understanding of existing workflows. 242 pp. Englisch.…

N° de ref. del artículo 9781606494547

Título
Mapping Workflows and Managing Knowledge
Autor
John L. Kmetz
Editorial
Business Expert Press Jul 2012
Año de publicación
2012
Estado
Neu
Encuadernación
Taschenbuch
Idioma
inglés
ISBN 10
1606494546
ISBN 13
9781606494547
Peso del artículo
357 gramos
Dimensiones
229x152x13 mm

BuchWeltWeit Ludwig Meier e.K.

Bergisch Gladbach, Alemania

Vendedor de 5 estrellas

Vendedor de IberLibro desde 11 de enero de 2012

Tarifas de envío de Alemania a Estados Unidos de America

ArtículoDe 5 a 15 días hábilesDe 5 a 15 días hábiles
Primer artículoEUR 23,00EUR 23,00
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BuchWeltWeit Ludwig Meier e.K.

Alemania