💡 “You just need more leads.”
💡 “If you could just get in front of the right people, you’d be set.”
💡 “Marketing is a numbers game—just keep throwing offers out there.”

And so, like Alice, many of us have spent years in a cycle of hustle and grind, believing that success is just one more sale away.

📌 We’ve built websites.
📌 We’ve run Facebook ads.
📌 We’ve tried networking, cold outreach, even fancy automation funnels.

Yet, despite all that effort, our businesses still feel like a never-ending treadmill, constantly chasing, constantly selling, but never quite breaking free.

If you’ve ever felt this way, you’re not alone.

And more importantly?

💡 It’s not your fault.

The problem isn’t that you’re not working hard enough. The problem is that the entire approach is flawed from the start.

The Myth of More

For too long, business success has been measured by how many new clients you can bring in.

❌ More leads = more revenue.
❌ More marketing = more growth.
❌ More sales = more success.

But what if that’s not actually true?

What if scaling your business wasn’t about getting more clients… but about keeping the right ones?

Think about it.

The most successful businesses in the world—Apple, Netflix, Amazon—aren’t built on constantly chasing new customers. They’re built on creating loyal, repeat buyers.

🔹 Netflix doesn’t sell you once - they keep you subscribed for years.
🔹 Amazon doesn’t just get one purchase - they make buying easy so you keep coming back.

And yet, most entrepreneurs and small business owners operate on a one-and-done model.

🚀 We get a client.
🚀 We deliver the service.
🚀 Then we have to start over from scratch.

This isn’t a business model—it’s survival mode.

And it’s exhausting.

If you’re tired of constantly having to chase new clients just to stay afloat, this book is for you.

The Shift That Changes Everything

What if, instead of chasing leads, you focused on serving your existing clients better?

What if, instead of burning out trying to find the next sale, you built a Customer Journey Map that:

✅ Naturally guided clients from first interaction to repeat purchase.
✅ Created loyalty, so people stayed with you instead of disappearing after one sale.
✅ Turned satisfied customers into raving fans who referred others.

That’s exactly what Alice discovered.

This book tells the story of her journey - not just what she did, but why she needed to do it.

Because before you can build a better system, you have to understand what’s broken.

What You’ll Take Away

By the time you finish this book, you’ll have:

✔ A clear understanding of why most businesses struggle to scale (and how to fix it).
✔ The mindset shift you need to stop chasing and start attracting clients.
✔ A simple, powerful way to think about your customer journey—so growth becomes natural, not forced.
✔ Inspiration to take action and rethink how you serve your clients.

Instead, this book will help you fundamentally rethink your business model—so you can finally break free from the cycle of feast and famine and start building something sustainable.

If that sounds like the shift you’ve been searching for, then you’re in the right place.

So take a deep breath.

Let go of the stress, the endless marketing gimmicks, the pressure to “just work harder.”

Because scaling your business isn’t about doing more.

💡 It’s about doing what works.

And it all starts with mapping the right journey.

Let’s begin. 🚀

“Sinopsis” puede pertenecer a otra edición de este título.

PBShop.store US

Wood Dale, IL, Estados Unidos de America

Vendedor de 5 estrellas

Vendedor de IberLibro desde 7 de abril de 2005

Tarifas de envío en Estados Unidos de America

Artículo	De 7 a 14 días hábiles	De 7 a 14 días hábiles
Primer artículo	EUR 0,00	EUR 0,00

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Métodos de pago

Descripción de la tienda

We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Especialidad

Hardbacks, Paperbacks

Información empresarial del vendedor

Pbshop.co.uk Ltd

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Reino Unido GL7 4BX

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Condiciones de venta

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.

Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.

Our Customer Care Team can be contacted via emailing paperback-us@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT weekdays and 9:00am till 1:00pm GMT on Saturdays.

Derecho al desistimiento

Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.

Información sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.

El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).

Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.

Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).

Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.

Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.

Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deberá devolver los bienes o entregarlos a PBShop.store US, Springfield Gardens, New York, U.S.A., +44 1285 712917, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.

Condiciones de envío

Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.

Mapping The Customer Journey

Descripción del artículo del vendedor

Detalles bibliográficos

Sinopsis