Managing and Using Information Systems

Dr. Keri E. Pearlson directs the Senior IT Leadership Development Program for the Concours Group, a private, global think tank for CIOs and other senior executives. She is also president of KP partners, a consultancy specializing in executive education and management coaching in the area of strategic use of information systems and organizational design. Dr. Pearlson has held various positions in academia and industry. She was a member of the information systems faculty at the Graduate School of Business at the University of Texas at Austin, where she taught management Information systems courses to MBAs and executives. She was a research director at the research Board, held positions at the Harvard Business School, CSC-Index's Prism Group, AT&T, and Hughes Aircraft Company. She is co-author of Zero Time: Providing Instant Customer Value-Every time, All the Time (John Wiley & Sons, 2000). Her work has been published in Sloan Management Review, Academy of Management Executive, Information resources Management Journal, and Beyond Computing. Many of her case studies have been published by Harvard Business School Publishing and are used all over the world. Dr. Pearlson holds a Doctorate in Business Administration (DBA) in Management Information Systems from the Harvard Business School and both a Master's Degree in Industrial Engineering Management and a Bachelor's Degree in Applied Mathematics from Stanford University. Dr. Carol S. Saunders is Professor of MIS at the University of Central Florida in Orland, Florida. She served a s General Conference Chair of the International Conference on Information Systems (ICIS) in 1999 and Telecommuting in 1996. She was the chair of the ICIS Executive Committee in 2000. Currently she is editor-in-chief of MIS Quarterly and a Fellow of the Association in Information Systems ( AIS). Her current research interests include electronic commerce, the impact of information Systems on power and communication, virtual teams, time, and interorganizational linkages. Her research is published in a number of journals including MIS Quarterly, Information Systems Research, Journal of MIS, Communications of the ACM, Academy of Management Journal, Academy of Management Review, Communications Research, and Organization Science. Dr. Saunders holds a Ph.D. in Organizational Behavior and Management from the University of Houston.Her MBA is from the University of North Carolina at Chapel Hill and her Bachelor's Degree in Mathematics and German is from Florida State University. In addition to her academic positions, Dr. Saunders has worked for IBM and EXXON Company, U.S.A.