For undergraduate and graduate Quality Management courses.

Understanding quality management through a unifying framework.

Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.

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For undergraduate and graduate Quality Management courses. Understanding quality management through a unifying framework. Managing Quality is a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.

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Managing Quality Integrating the Supply Chain

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