This book is designed as a self development programme for managers seeking to develop skills such as mental agility creativity social skills and emotional resilience. The book is divided into two main parts. The first part outlines 11 key managerial qualities and the second contains practical activities aimed at developing the readers skills and abilities. The book has been extended and updated to reflect the challenges faced by managers in the new economy and also the need to balance work and life.

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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

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