The 13th edition of Management: Leading and Collaborating in a Competitive World is written from the perspective of a current or future manager and emphasizes six essential performance dimensions on which an organization beats, equals, or loses to the competition: cost, quality, speed, innovation, service, and sustainability. Throughout the text, the authors remind students of these six dimensions and their impact on the bottom line through the use of marginal icons. This results-oriented approach is a unique hallmark of this text. New questions further emphasize the bottom line, with answers provided in the instructor's manual.
The text features outstanding pedagogy that gives students a real sense of the challenges and opportunities that lay ahead and explains how they can affect the bottom line. It engages students with the following:•Management in Action, a hallmark feature that appears in the first step of each chapter's unfolding three-part cases (Manager's Brief, Progress Report, Onward), lets students apply what they have learned about today's business leaders and companies. Most of these features have been updated or replaced to focus on well-known companies, such as Amazon, Apple, Starbucks, Apple, General Motors, Uber, and PepsiCo.•The Digital World offers unique examples of how companies and other users employ digital and social media in ways that capitalize on various ideas in each chapter.•Multiple Generations at Work boxes discuss chapter themes from multigenerational perspectives, based on data rather than stereotypes, with a goal of strengthening what too often are difficult workplace relationships.•Social Enterprise boxes have been updated and offer examples illustrating chapter themes from outside the private sector.•Elements include page-referenced key terms; Retaining What You Learned, which provides clear, concise responses to the learning objectives; Discussion Questions that ask for opinions on controversial issues; and Experiential Exercises, which bring key concepts to life.•Concluding Cases use disguised but real-life situations to reinforce key chapter elements and themes. Supplementary Cases are available for instructors who want students to delve further into each topic.•Other text features include Manager's Challenge and Management Snapshot; Manager as Person; Management Insight; and Ethics, Global, Diversity, and Information Technology Bytes.•Manager's Hot Seat videos put students in the manager's hot seat, where they use critical-thinking skills to apply the concepts they have learned to real challenges.•Campus allows instructors and students to enjoy single-sign-on access to all McGraw-Hill Higher Education materials, as well as a variety of free content like flash cards and narrated presentations.

Acerca de los autores

Thomas Bateman earned his B.A. from Miami University, and his Ph.D. in business administration from Indiana University. He is Bank of America professor and management area coordinator in the McIntire School of Commerce at the University of Virginia, teaching leadership and organizational behavior. Dr. Bateman taught at Kenan-Flagler Business School of the University of North Carolina and for two years in Europe at the Institute of Management Development, a world leader in design and delivery of executive education. He is an active management researcher, writer, and consultant, and serves on the editorial boards of several prestigious journals. His articles appear in professional journals such as the Academy of Management Journal, Academy of Management Review, and Proceedings of the National Academy of Sciences. Dr. Bateman's research interests center on proactive behavior by employees at all levels, with a recent turn toward scientists and public leadership.

Scott Snell received his B.A. in psychology from Miami University, and his M.B.A. and Ph.D. in business administration from Michigan State University. He is a professor at the University of Virginia's Darden Graduate School of Business. Before joining Darden, he was professor and director of executive education at Cornell's University's Center for Advanced Human Resource Studies and a professor of management in the Smeal College of Business at Penn State University. Dr. Snell's research focuses on human resources and the mechanisms by which organizations generate, transfer, and integrate new knowledge for competitive advantage. He recently was listed among the top 100 most-cited authors in scholarly journals of management. Dr. Snell is co-author of four books, and his work has been published in a number of journals, such as the Academy of Management Journal. Dr. Snell has served on boards of several organizations and journals and worked with such companies as AstraZeneca and Shell.

Robert Konopaske received his B.A. from Rutgers University, his M.A. in international business studies from the University of South California, and his Ph.D. in business administration at the University of Houston. He has taught at several universities and currently is an associate professor at McCoy College of Business at Texas State University. Dr. Konopaske has received numerous teaching honors, most recently the 2016 Presidential Distinction Award, 2014 Gregg Master Teacher Award, and 20122013 Namesake for the PAWS Preview new student socialization program. He is co-author of several books, including Human Resource Management and Global Management and Organizational Behavior. Dr. Konopaske has been published in outlets such as the Journal of Applied Psychology and serves on the editorial board of the International Journal of Human Resource Management. Dr. Konopaske has worked with a wide range of companies and industries, such as Credit Suisse and KPMG.

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