Used books may not include access codes or one time use codes. Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST.

N� de ref. del art�culo sun0000011263

Contactar al vendedor

Denunciar este art�culo

Detalles bibliogr�ficos

T�tulo: Management: Leading & Collaborating in a Competitive World
Editor: McGraw Hill
Fecha de publicaci�n: 2018
Idioma: Ingl�s
ISBN 10: 1259927644
ISBN 13: 9781259927645
Encuadernaci�n: hardcover
Estado: Good

Acerca de

Sinopsis

The 13th edition of Management: Leading and Collaborating in a Competitive World is written from the perspective of a current or future manager and emphasizes six essential performance dimensions on which an organization beats, equals, or loses to the competition: cost, quality, speed, innovation, service, and sustainability. Throughout the text, the authors remind students of these six dimensions and their impact on the bottom line through the use of marginal icons. This results-oriented approach is a unique hallmark of this text. New questions further emphasize the bottom line, with answers provided in the instructor's manual.
The text features outstanding pedagogy that gives students a real sense of the challenges and opportunities that lay ahead and explains how they can affect the bottom line. It engages students with the following:•Management in Action, a hallmark feature that appears in the first step of each chapter's unfolding three-part cases (Manager's Brief, Progress Report, Onward), lets students apply what they have learned about today's business leaders and companies. Most of these features have been updated or replaced to focus on well-known companies, such as Amazon, Apple, Starbucks, Apple, General Motors, Uber, and PepsiCo.•The Digital World offers unique examples of how companies and other users employ digital and social media in ways that capitalize on various ideas in each chapter.•Multiple Generations at Work boxes discuss chapter themes from multigenerational perspectives, based on data rather than stereotypes, with a goal of strengthening what too often are difficult workplace relationships.•Social Enterprise boxes have been updated and offer examples illustrating chapter themes from outside the private sector.•Elements include page-referenced key terms; Retaining What You Learned, which provides clear, concise responses to the learning objectives; Discussion Questions that ask for opinions on controversial issues; and Experiential Exercises, which bring key concepts to life.•Concluding Cases use disguised but real-life situations to reinforce key chapter elements and themes. Supplementary Cases are available for instructors who want students to delve further into each topic.•Other text features include Manager's Challenge and Management Snapshot; Manager as Person; Management Insight; and Ethics, Global, Diversity, and Information Technology Bytes.•Manager's Hot Seat videos put students in the manager's hot seat, where they use critical-thinking skills to apply the concepts they have learned to real challenges.•Campus allows instructors and students to enjoy single-sign-on access to all McGraw-Hill Higher Education materials, as well as a variety of free content like flash cards and narrated presentations.

Acerca de los autores

Thomas Bateman earned his B.A. from Miami University, and his Ph.D. in business administration from Indiana University. He is Bank of America professor and management area coordinator in the McIntire School of Commerce at the University of Virginia, teaching leadership and organizational behavior. Dr. Bateman taught at Kenan-Flagler Business School of the University of North Carolina and for two years in Europe at the Institute of Management Development, a world leader in design and delivery of executive education. He is an active management researcher, writer, and consultant, and serves on the editorial boards of several prestigious journals. His articles appear in professional journals such as the Academy of Management Journal, Academy of Management Review, and Proceedings of the National Academy of Sciences. Dr. Bateman's research interests center on proactive behavior by employees at all levels, with a recent turn toward scientists and public leadership.

Scott Snell received his B.A. in psychology from Miami University, and his M.B.A. and Ph.D. in business administration from Michigan State University. He is a professor at the University of Virginia's Darden Graduate School of Business. Before joining Darden, he was professor and director of executive education at Cornell's University's Center for Advanced Human Resource Studies and a professor of management in the Smeal College of Business at Penn State University. Dr. Snell's research focuses on human resources and the mechanisms by which organizations generate, transfer, and integrate new knowledge for competitive advantage. He recently was listed among the top 100 most-cited authors in scholarly journals of management. Dr. Snell is co-author of four books, and his work has been published in a number of journals, such as the Academy of Management Journal. Dr. Snell has served on boards of several organizations and journals and worked with such companies as AstraZeneca and Shell.

Robert Konopaske received his B.A. from Rutgers University, his M.A. in international business studies from the University of South California, and his Ph.D. in business administration at the University of Houston. He has taught at several universities and currently is an associate professor at McCoy College of Business at Texas State University. Dr. Konopaske has received numerous teaching honors, most recently the 2016 Presidential Distinction Award, 2014 Gregg Master Teacher Award, and 20122013 Namesake for the PAWS Preview new student socialization program. He is co-author of several books, including Human Resource Management and Global Management and Organizational Behavior. Dr. Konopaske has been published in outlets such as the Journal of Applied Psychology and serves on the editorial board of the International Journal of Human Resource Management. Dr. Konopaske has worked with a wide range of companies and industries, such as Credit Suisse and KPMG.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

Textbook Brokers Inc.
195 Farris Rd, Conway, AR, 72034, U.S.A.

Condiciones de venta y env�o

Condiciones de venta

We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 14 days of the delivery date. If you�ve changed your mind about a book that you�ve ordered, please use the [Ask bookseller a question] link to contact us and we'll respond within 2 business days.
A Team Books 255 Farris Rd Conway AR 72034 501-764-1544 Customer R...

M�s informaci�n

Derecho a cancelaci�n

Si eres un consumidor puedes cancelar el presente contrato de acuerdo con lo indicado a continuaci�n. Son consumidores las personas f�sicas que act�en con un prop�sito ajeno a su actividad comercial, empresarial, oficio o profesi�n.

Documento de informaci�n al consumidor y usuario sobre el desistimiento

Derecho de desistimiento:

Tienes derecho a desistir del presente contrato en un plazo de 14 d�as naturales sin necesidad de justificaci�n.

El plazo de desistimiento expirar� a los 14 d�as naturales del d�a en que t� o un tercero que hayas indicado, distinto del transportista, adquiera la posesi�n material del �ltimo bien, componente o pieza.

Para ejercer el derecho de desistimiento, deber�s notificarnos a A Team Books, 255 Farris Rd, 72034, Conway, Arkansas, U.S.A., 1 501-336-0166, de tu decisi�n de desistir del contrato a trav�s de una declaraci�n inequ�voca (por ejemplo, una carta enviada por correo postal, fax o correo electr�nico). Podr�s utilizar el modelo de formulario de desistimiento que figura a continuaci�n, aunque su uso no es obligatorio. Tienes asimismo la opci�n de cumplimentar y enviar electr�nicamente el modelo de formulario de desistimiento o cualquier otra declaraci�n inequ�voca a trav�s de nuestro sitio web a "Mis pedidos" en "Mi cuenta". Si recurres a esta opci�n, te comunicaremos sin demora en un soporte duradero (por ejemplo, por correo electr�nico) la recepci�n de dicho desistimiento.

Para cumplir el plazo de desistimiento, basta con que la comunicaci�n relativa al ejercicio por tu parte de este derecho sea enviada antes de que venza el plazo correspondiente.

Consecuencias del desistimiento:

En caso de desistimiento por tu parte, te devolveremos todos los pagos recibidos de ti, incluidos los gastos de entrega (con la excepci�n de los gastos adicionales resultantes de la elecci�n por tu parte de una modalidad de entrega diferente a la modalidad menos costosa de entrega ordinaria que ofrezcamos) sin ninguna demora indebida y, en todo caso, a m�s tardar 14 d�as naturales a partir de la fecha en la que se nos informes de tu decisi�n de desistir del presente contrato. Procederemos a efectuar dicho reembolso utilizando el mismo medio de pago empleado por ti para la transacci�n inicial, a no ser que hayas dispuesto expresamente lo contrario; en todo caso, no incurrir�s en ning�n gasto como consecuencia del reembolso.

Podremos retenerte el reembolso hasta haber recibido los bienes, o hasta que hayas presentado una prueba de la devoluci�n de los mismos, seg�n qu� condici�n se cumpla primero. Deber�s devolvernos o entregarnos directamente los bienes a A Team Books, 255 Farris Rd, 72034, Conway, Arkansas, U.S.A., 1 501-336-0166, sin ninguna demora indebida y, en cualquier caso, a m�s tardar en el plazo de 14 d�as naturales a partir de la fecha en que nos comuniques tu decisi�n de desistimiento del contrato. Se considerar� cumplido el plazo si efect�as la devoluci�n de los bienes antes de que haya concluido dicho plazo. Deber�s asumir el coste directo de devoluci�n de los bienes. Solo ser�s responsable de la disminuci�n de valor de los bienes resultante de una manipulaci�n distinta a la necesaria para establecer la naturaleza, las caracter�sticas y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento:

La entrega de peri�dicos, publicaciones especializadas o revistas con la excepci�n de contratos de suscripci�n; y
La entrega de contenido digital (incluyendo apps, software digital e-books, MP3, etc.) que no hubiera sido entregado en un medio tangible (por ejemplo: CD o DVD), si al realizar tu pedido has aceptado que podemos proceder al env�o del producto y que no resulta posible su cancelaci�n una vez comienza la entrega.

Modelo de formulario de desistimiento

(S�lo debe cumplimentar y enviar el presente formulario si desea desistir del contrato)

A la atenci�n de: (A Team Books, 255 Farris Rd, 72034, Conway, Arkansas, U.S.A., 1 501-336-0166)

Por la presente le comunico/comunicamos* que desisto de mi/desistimos de nuestro* contrato de venta del siguiente bien/prestaci�n del siguiente servicio*

Pedido el/recibido el*:

Nombre del consumidor y usuario o de los consumidores y usuarios:

Domicilio del consumidor y usuario o de los consumidores y usuarios:

Firma del consumidor y usuario o de los consumidores y usuarios (solo si el presente formulario se presenta en papel):

Fecha:

* Eliminar en su caso

Condiciones de env�o

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Tarifas de env�o en Estados Unidos de America

Tarifas de env�o en Estados Unidos de America
Cantidad del pedido	De 5 a 14 d�as h�biles	De 3 a 6 d�as h�biles
Primer art�culo	EUR 2.55	EUR 4.67

Los plazos de entrega los establecen los vendedores y var�an seg�n el transportista y la ubicaci�n. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relaci�n con cargos adicionales para cubrir cualquier aumento en los costes de env�o de los art�culos.