Making Sense of Performance Management: How to Get Great Results from an Engaged Team

This is a common sense guide to performance management for team leaders and business managers. "Making Sense of Performance Management" provides a practical framework for developing a high performance culture and an engaged workforce. This is not a theoretical management textbook. The themes are simple, easy to understand and practical. The author presents a 4-point plan: get the communication right, set the right agenda, create the right environment, and develop the right habits. To demonstrate that this approach really works the ideas presented are backed up with evidence from the author's experience of leading large teams in a large company.