Making Conflict Work: Navigating Disagreement Up and Down Your Organization
Idioma: inglés
Editorial: Houghton Mifflin, 2014
- Tapa dura
- Usado
Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc
Vendedor de IberLibro desde 23 de marzo de 2026
Condición: Usado - Aceptable
EUR 6,54
Cantidad disponible: 2 disponibles
Añadir al carritoDescripción del artículo del vendedor
This book is a necessity . Read it. Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist Innovative and practical. Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law School Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and attorneys anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, Making Conflict Work gives you the tools you need to achieve greater satisfaction and success. Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward. Honorable David N. Dinkins, 106th mayor of the City of New York An excellent workbook-like guide. Booklist, starred review Peter T. Coleman is a professor at Columbia University s Teachers College and the Earth Institute and the director of Columbia s International Center for Cooperation and Conflict Resolution. He is an experienced consultant whose clients include IBM, Citibank, the United Nations, and the U.S. State Department. Robert Ferguson is a psychologist and executive coach who has provided consulting, conflict resolution, mediation, and leadership training to organizations such as Credit Suisse USA, Merrill Lynch, and Aegon.…
N° de ref. del artículo CIN0544148398G
- Título
- Making Conflict Work: Navigating Disagreement Up and Down Your Organization
- Autor
- Peter T Coleman
- Editorial
- Houghton Mifflin
- Año de publicación
- 2014
- Estado
- Good
- Encuadernación
- Hardback
- Idioma
- inglés
- ISBN 10
- 0544148398
- ISBN 13
- 9780544148390
A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction
Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson’s leading experts in the field of conflict resolution address the key role of power in workplace tension. Whether you’re butting heads with your boss or addressing a direct report’s complaint, your relative position of power affects how you approach conflict.
Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors’ years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization.
Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.
“Sinopsis” puede pertenecer a otra edición de este título.
De la contraportada
Robert B. Cialdini, author of Influence: The Psychology of Persuasion
Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.
Honorable David N. Dinkins, 106th mayor of the City of New York
This book is a necessity. As someone who has navigated the traps of power and conflict across the globe, it is refreshing to find a book that calls it what it is and offers useful advice on turning traps into prospects for change. Read it.
Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist
Making Conflict Work gives us a way to think about how we deal with conflict in hierarchical organizations. Especially helpful are the chapters that link conflict intelligence how we routinely deal with conflict to actionable strategies.
Deborah M. Kolb, professor emerita, Simmons College Graduate School of Management
Through a superb balance of interviews, case studies, and evidence-based insights, the authors provide valuable lessons on how leaders can manage conflict.
Steve Cohen, executive director, the Earth Institute, Columbia University
An innovative and practical look at how to navigate everyday disagreements to reach your goals, serving up examples of best practices drawn from the authors decades of experience helping others cope with conflict, power, and change.
Lawrence Susskind, cofounder, Program on Negotiation at Harvard Law School
Managers who try to suppress conflict not only make things worse, but also stifle opportunities for creative problem solving. Making Conflict Work should be essential reading for all managers.
Michael Wheeler, retired professor, Harvard Business School, and author of The Art of Negotiation
“Acerca de” puede pertenecer a otra edición de este título.
World of Books Inc
Montgomery, IL, Estados Unidos de America
Vendedor de IberLibro desde 23 de marzo de 2026
Tarifas de envío en Estados Unidos de America
| Artículo | De 4 a 12 días hábiles | De 3 a 6 días hábiles |
|---|---|---|
| Primer artículo | EUR 0,00 | EUR 9,78 |
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
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