List of Photographs, xiii, 
Foreword by Ann Howard, xv, 
Foreword by Dr Jonathon Welch AM, xvii, 
Preface, xix, 
Acknowledgments, xxiii, 
Introduction, xxv, 
1. A Bitter Busker, 1, 
2. Mayhem at Taylor Square, 2, 
3. Blue Collar Angel, 4, 
4. Valentine's Day, 5, 
5. Earning My Wings, 6, 
6. Thieves' Gallery, 8, 
7. Lucky Charm, 9, 
8. The "Blow In", 10, 
9. Bag Lady Blues, 13, 
10. Urban Heroes, 15, 
11. The 'F' Word, 23, 
12. Big Mouth, 24, 
13. The Lover, 25, 
14. Lady of the Bags, 26, 
15. Long Term Listeners, 27, 
16. The Dilemma, 28, 
17. The Sage, 30, 
18. An Arresting Soundtrack, 32, 
19. Busking at Its Best, 33, 
20. Double Act, 34, 
21. Elephant Meat and Grass, 37, 
22. Positive Feedback, 38, 
23. Hecklers Unite, 39, 
24. Bird Song, 40, 
25. A Personal Gift, 42, 
26. Pit Bull Tales, 43, 
27. Warming the Head and the Heart, 46, 
28. The Trolley People, 47, 
29. A Wicked Fan, 48, 
30. Celebrity Sighting, 49, 
31. International Appeal, 50, 
32. Pocket Rocket, 53, 
33. A Taste of Fame, 56, 
34. Fighting Back, 57, 
35. A Song for Peace, 60, 
36. The Talisman, 62, 
37. The Interview, 64, 
38. Martin Place Singer, 66, 
Conclusion, 69, 
Afterword, 71, 
Author Biography, 73,

CHAPTER 1

A Bitter Busker

Today I busked in Martin Place. For the longest time I was ignored by passersby. I was feeling depressed when a kindly woman remarked, "You sound really beautiful, even from down the street."

She did not even throw 5 cents into my basket. Usually I am fine with this. Not everyone is in a position to give money.

She was trying to be nice. I pointed at my basket, looked at her sadly, and said, "Nobody appreciates it though."

The woman looked uncomfortable. Instantly I regretted my words.

I put my bitter feelings into the next aria, Puccini's Vissi D'arte, which is about a woman who dedicated her life to the service of art and is begging God for her reward, and for rescue!

The coins started to flow into my busking basket. The audience does not want 90 per cent of you. They want your entire heart ripped out for art.

I am trying to evolve so I don't take bitter moments out on others.

After all, even a kind word is an act of generosity.

CHAPTER 2

Mayhem at Taylor Square

At Taylor Square in Oxford Street, I set up my amplifier and microphone outside the pub. There was a row of customers sitting on tables outside.

A man walked past, who had his back to the audience. He started unzipping his trousers, putting his hand inside his pants and fumbling with the contents.

I stopped singing and announced loudly, "Oh no, you are not going to start stripping in the middle of my song. No!"

The man smiled but continued his illicit behavior. He knew I was the only one who could see what was happening.

"Stop it. Just stop it!" I shouted over the microphone. Now that I had alerted everyone as to what was going on, the deviant departed.

Then, a shirtless man, with shorn hair and covered in tattoos, approached me. He only had about two teeth. His bottom lip was infected with a red, weeping abscess. He kept moving closer and closer. Soon he was only 50 centimeters away from me.

"Back off!" I told him in a raised voice, "You are making me really uncomfortable!"

The man stepped back to stand against the wall with the pub goers.

As I launched into my next song, the toothless, tattooed guy started singing along with gusto. Then, a grizzled elderly man outside the pub started to dance. It was a strangely joyful sight.

The other customers, well dressed and polite, smiled and applauded after a number of arias. Passersby were putting coins into my basket and everyone seemed to be having a good time.

A portly man came out of the pub. He offered me 20 dollars NOT to sing. I explained I had a busking license, and a right to sing here for an hour. I did not accept his bribe. He walked back into the pub.

Finally, a smiling man approached. He told me he lived in a nearby apartment building. He had heard me from up in the building and so had come down to give me some money.

In the end, I earned 57 dollars at that spot in Taylor Square where I was offered 20 dollars not to sing. I was glad those who enjoyed the performance outnumbered the "haters" but I won't be returning in a hurry.

CHAPTER 3

Blue Collar Angel

It was a Saturday morning. I had been busking in Belmore Park, not far from Central station. The foot traffic had been good that day, and I had done well. I was packing up at the end of my shift.

A young woman who was dressed in a pale blue uniform approached. She handed me some coins. The woman told me she had enjoyed listening to me while she worked for the last couple of hours.

"It's just a matter of time before you are famous," she gushed.

The compliments from her kept flowing.

"You are fantastic! I know sometimes it is very hard doing it this way, but you just have to keep going. Anyway, fame and money aren't all they are cracked up to be. Take it from me. The main thing is you are doing what you love. You have your arms and your legs, and of course, you have your voice. It's all good!"

I felt as if a benevolent angel had blessed me with the words I had most wanted to hear.

CHAPTER 4

Valentine's Day

Being a special occasion, I went busking at night in a pretty, scarlet dress instead of my usual jeans and t-shirt "combo." I styled my hair nicely, leaving my scruffy hat at home. I applied bright, red lipstick and heavy eye make-up. On this night I wanted to present as the glamorous diva.

I was delighted when a handsome young man threw a long-stemmed rose into my busking basket. Later, I got a "peck on the cheek" from a dapper gentleman, who was dressed in a black dinner suit.

I sang at my very own "theatre under the stars" in Pitt St Mall. In front of my "stage" are rows of outdoor seats. On this night, every seat in my "theatre" was full. Loved up couples beamed gooey smiles at each other, inspired by the passion of opera. I made three times my usual busking earnings that night!

There is a great acoustic in Pitt Street Mall, since the performer is far away from traffic. Here, you can catch me singing Mozart's The Queen of The Night's Vengeance Aria, Der Hölle Rache, from The Magic Flute, or Offenbach's The Doll's Song, Les Oiseaux dans la Charmille, from The Tales of Hoffmann. I like to hear my voice "ping" off the nearby shop awnings!

CHAPTER 5

Earning My Wings

As an experiment to increase my income, I decided to busk for one day dressed in a fantasy costume. I purchased face paint, large angel wings made of real feathers and donned a pale pink dress.

I did some Internet research on how to create an angel face. Putting those ingredients together, my painted angel face, wings and dress gave me the appearance of an angel.

I began the walk to a nearby bus stop. A car drove by, and a teenage boy yelled out, "Show us your tit!"

Apart from that being pretty disrespectful, did he really think an angel only had one?

I boarded the bus wearing my angel face paint, with my huge, fluffy wings sticking out of the bag beside me. Nobody on the bus made eye contact with me. Either they were all too polite or too jaded to notice.

When I arrived in the city, I went to Wynyard Park and donned my angel wings. As the foot traffic passed by, nobody smiled. People even gave me "dirty" looks!

I was sad, since it had taken considerable time and money to put together my costume.

It was a more relaxed, fun crowd that came along later, as afternoon faded into night. As I headed for Pitt St Mall, I walked through the crowd and heard chants of "Angel! Angel!"

A young woman and her boyfriend asked me if I would pose for a photo with them.

"Sure," I answered.

The woman said to her boyfriend, "Get out of the photo. I only want the angel and me."

"C***!" he replied, to his own girlfriend.

They got their photo, and I continued on.

My angel costume was far more popular in the evening, with the nightclub crowd. Sydneysiders needed to down a few drinks before they could accept an angel in their midst.

CHAPTER 6

Thieves' Gallery

One night I was busking in the underground tunnel at Central railway station. Money was flowing bountifully in my direction. I had two 5-dollar bills sitting in my busking basket.

Usually I remove all notes out of sight, to a safe place. This time though, I was too engaged with the audience to do this straight away.

"Rookie" mistake!

Suddenly, my eyes were blinded by a flash attached to a camera, which was shoved into my face. The camera was so close it almost hit me on the nose. At the same time someone grabbed my hand to shake it.

As the "stars" receded and my vision returned, I saw a well-dressed young man and his glamorous female partner making a hasty getaway, camera and flash in hand.

I looked down into my busking basket and noticed that both 5-dollar notes had vanished. While the guy with the flash was blinding me and shaking my hand, his female accomplice was stealing cash from my basket! I had to laugh at how pathetic it was steal 10 dollars from someone's busking basket.

What do you think they were going to do with that odd photograph of me, stunned by flashlight, taken while they were stealing my money?

Do they have some sort of grotesque gallery of photos taken while robbing buskers?

I went home. A hard lesson learned!

CHAPTER 7

Lucky Charm

Sometimes when I busk, people donate to me items that hold a special meaning to them. One day, a smiling woman took off her own neck a shiny, gold medallion that had nine small circles hand-engraved on it. Resembling a small, decorated cymbal, it is quite a mysterious object.

As she handed it over to me, the lady said, "I would like you to have this. It's my prized possession. It's called The Disk of Wisdom."

The woman commanded, "You Have a Voice. Use it well!"

With that, she departed.

I treasure that little necklace. It's not worth anything in monetary terms, being actually only a brass coated medallion. I know, because I've had it valued. The Disk of Wisdom meant a lot to the lady who gave it to me, though, and it was given to me with her blessing.

To date, I've not seen another piece of jewelry exactly like it, and lots of people ask me where I got it from. Some people tell me it looks like an "alien disk". With its simple design, it looks kind of ancient.

The Disk of Wisdom is now my lucky charm. I wear it most times when I go out busking. Somehow, it gives me a feeling of protection. I am not sure if the necklace has made me any wiser, but it sure makes me feel appreciated — even loved. My fans are a very special breed.

CHAPTER 8

The "Blow In"

One bright sunny afternoon, I was busking in Martin Place, opposite a fine dining restaurant. A crowd of five was sitting on the seats in front of me enjoying my performance.

Out of the corner of my eye, I could see a thickset woman shuffling forward slowly in a zigzag motion. Her eyes were shrewdly fixed on my busking basket. She looked uneasy but determined.

I recognized the approaching woman as the one who had stolen 6 dollars out of my busking basket three weeks earlier. That's not a lot of money, but busking money is hard won. My pride was at stake. I was determined to defend my livelihood.

Perhaps I should have said nothing and let her take a few coins. That is not how this drama played out.

I said to her in a soft but firm voice, "I am really sorry but I can't let you steal from me again."

Suddenly the woman went ballistic — screaming, punching and kicking. She landed a kick on my leg and her fingernail grazed my arm.

"Whore!" she screamed, "C**t!" All the while, the woman kept hitting and kicking me. I was trapped against the wall.

I looked behind me, frantically searching for something to block her. There was nothing at hand but my lightweight, empty trolley and the microphone in my hand.

A microphone is not exactly the ideal weapon for self-defense. It's also hard to make a run for it when you have musical equipment that you don't want to abandon.

The crowd of onlookers was strangely mute. My audience was frozen to their seats. They watched, riveted, as the spectacle unfolded. I was about to be injured in front of three strapping, six-foot tall guys and their female friends, who did not even stand up or come forward to help.

Despite the adrenaline rush to my head, my thoughts seized up and I had no idea what to do.

I threatened to call the police but my unamplified voice was drowned out by the woman's cussing. The assault continued, as I kept dodging most of the blows.

In a moment of clarity, I switched on the microphone and this time yelled into it, "Police! Police! I am calling the police!" All heads in Martin place turned to look at us. My assailant suddenly realized we were under intense scrutiny.

By now a throng of new spectators was gathering to watch this great new sport of Busker Bashing. The crowd stayed silent.

The female thug decided it was time to retreat.

Still screaming that I was a "whore," my attacker laid a heavy boot into my amplifier, and knocked it to the ground. She finished up with a brutal kick to my CD player.

As the scratchy sounds of static filled the air and the music stopped, the witnesses and I were left to survey the damage.

I was largely unharmed but shaken. I had received a fingernail scratch to my arm. I had been kicked in the legs. My amplifier now had marks on it, from where it had hit the ground.

Now they were safe, the tourists offered me words of sympathy. They explained why they were willing to watch me get beaten up right in front of them. "We thought you knew each other."

They remained in their seats, waiting for me to sing again. I sang one more song and then packed up my equipment. I didn't feel like singing for these people anymore. "Folks, you already had your show today!"

I never did discover the identity of my attacker. Thankfully, I've not seen her again since that awful day.

I guess she was one of those that the homeless refer to as a "blow in". It is said those people are drifters, and can include criminals on the run. Like tumbleweeds, they "blow in, then blow out of town again quickly." I have been informed that the "blow-ins" are the main troublemakers of the homeless community.

CHAPTER 9

Bag Lady Blues

On this particular evening, I busked at Broadway Mall. Since I have a loud, operatic voice and was singing at night, I kept my act to only half an hour. This was my second busking shift of the night.

I made sure this time to sing without a microphone, since a rule of busking at Broadway Mall specifies that only "acoustic acts" are acceptable. Still, we opera singers are trained to sing, unamplified, over the volume of an orchestra. Even "unplugged" we are loud.

The crowd really "dug" me. They clapped, cheered and whistled. One man commented, "Finally! A Class Act at the mall."

My parting words were, "Thank you people of Broadway Mall. I love you all!" Again they clapped and smiled.

Feeling great, I headed to the bus stop, complete with my trolley that contained my amplifier and microphone, plus my supermarket "fridge bag", that was now full of jangling coins.

I guess it looks odd seeing a tiny, middle-aged woman out late on a week night, armed with this kind of gear. People mistake me for a "bag lady."

As I boarded the bus, I recognized the Mean Bus Driver.

He had this trick.

As you were counting out the coins that made up your fare, putting them one by one into his hand, he covered the gold coins with 20-cent pieces. It appeared you had not given him any gold coins at all. He informed you in a loud voice that you still owed more. He must have pocketed the extra money.

He had caught me out the week before with a 1-dollar coin. I had handed over an extra "buck" that I did not owe, not wanting to seem a cheat in front of the entire busload of people.

Again he tried to trick me. Rather than hand over more money, this time I told the bus driver that I had definitely given him a 2-dollar coin. He gave me a filthy look but conceded.

Suddenly, the bus lurched forward violently. I was hurled into a man's lap. The coins in my bag rattled, as if I was a beggar.

I felt humiliated, but I reasoned that in the past couple of hours I had earned over 100 dollars. I actually had nothing to be ashamed of.

Do you think people who are already "down and out" got "ripped off" and mistreated all the time?

As I hopped off the bus to go home, a male passenger gave me a cheery smile and said "Good night!"

I smiled right back and said, "Thank you. Have a great night too!"

The man looked sad and a little bit worried.

I made it home safely.

(Continues...)

Excerpted from The Littlest Prima Donna by Donna C. Cain. Copyright © 2017 Donna Carmel Cain. Excerpted by permission of Balboa Press.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

“Acerca de” puede pertenecer a otra edición de este título.

PBShop.store UK

Fairford, GLOS, Reino Unido

Vendedor de 5 estrellas

Vendedor de IberLibro desde 11 de junio de 1999

Tarifas de envío de Reino Unido a Estados Unidos de America

Artículo	De 10 a 20 días hábiles	De 10 a 20 días hábiles
Primer artículo	EUR 3,94	EUR 3,94

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Métodos de pago

Descripción de la tienda

**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Especialidad

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Información empresarial del vendedor

Pbshop.co.uk

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Reino Unido GL7 4BX

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Condiciones de venta

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
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Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.

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Información sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.

El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).

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Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).

Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.

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Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deberá devolver los bienes o entregarlos a PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
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Condiciones de envío

Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.

Privacidad y seguridad

We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.

The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.

We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:

Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:

a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:

personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.

Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.

We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.

USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.

In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.

Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.

We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.

Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.

USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

In respect of special categories of personal data, we may process this in the following circumstances:

in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.

The special categories of personal data may be used in the following ways:

in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.

We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.

Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.

Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.

Where we store your personal data
We principally store data, both electronically and on file, at our office.

Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.

Your rights
Under certain circumstances, you have the right by law to request:

access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
Links from our website
Our website may, from time to time, contain links to and from the websites of third parties that we permit to make such links. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We recommend that you check these policies before you submit any personal data to these websites.

CHANGES TO THIS PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on our website, so please ensure that you are viewing the correct version.

Please contact us if you have any questions, comments or requests regarding this Privacy Policy.

Last amended May 2021.

The Littlest Prima Donna Sydney's Busking Opera Singer

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The Littlest Prima Donna

Sydney's Busking Opera Singer

Balboa Press

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