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Detalles bibliogr�ficos

T�tulo: Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
Editor: Simon & Schuster UK
Fecha de publicaci�n: 2007
Idioma: Ingl�s
ISBN 10: 0743276035
ISBN 13: 9780743276030
Encuadernaci�n: Soft cover
Estado: Good

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Sinopsis

A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.

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James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA. Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. He lives in Hereford.

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Clevedon Community Bookshop, co-operatively owned, opened on 31 December 2011 and now has a general stock of approximately 20,000 books. Our Bookshop is in Copse Road in Clevedon and is open every day, seven days a week, from 10.00am to 5.00pm. The Bookshop Co-operative comprises nearly 650 members from around the world and was set up to stop the only second-hand bookshop in our town from closing. The benefit of being a member/shareholder is only social: no-one benefits financially. All profits are used to improve the bookshop and its stock, and, through events, to contribute to the literacy and literary profile of our town. If you would like you join the Co-operative and co-own the Bookshop with us, please email us.

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Clevedon Community Bookshop Co-operative
Unit 15, Tweed Road Industrial Estate, Tweed Road, Clevedon, BS21 6RR, United Kingdom

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Clevedon Community Bookshop Co-operative Ltd is a co-operative registered with
the FCA, registration number 31395R. Its share capital at 21 May 2014 amounted
to �14,850.

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We pack our books in corrugated book wrap or book boxes. We try to respond to orders the same day as we receive them or during the next business day. Shipping costs are based on books weighing up to 1.1 lb, or 0.5KG. If your book order is particularly heavy or oversized, we may contact you to request an additional payment to cover extra postage costs.