This book provides readers with an essential understanding of approaches to knowledge management (KM) by examining the purpose and nature of its key components. It aims to demystify the KM field by explaining in a precise, accessible manner the key concepts of KM tools, strategies, and techniques, and their benefits to contemporary organizations.

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Rajeev K. Bali is a Reader in Healthcare Knowledge Management at Coventry University. He heads the Knowledge Management for Healthcare (KARMAH) research subgroup (part of the Biomedical Computing and Engineering Technologies (BIOCORE) Applied Research Group) based in the Health Design and Technology Institute (HDTI).

Nilmini Wickramasinghe is Associate Professor at the Stuart School of Business, Illinois Institute of Technology

Brian Lehaney is Professor of Systems Management in Coventry University’s Faculty of Engineering and Computing

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