Paperback. How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services.But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education.It concludes with a discussion of the politics of choice. Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are delivered are often low quality, inefficiently run, and inequitable in their distribution. This book argues that the solution is to offer choice to users and to encourage competition among providers. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

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Detalles bibliogr�ficos

T�tulo: The Other Invisible Hand (Paperback)
Editor: Princeton University Press, New Jersey
Fecha de publicaci�n: 2007
Idioma: Ingl�s
ISBN 10: 0691129363
ISBN 13: 9780691129365
Encuadernaci�n: Paperback
Estado: new

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Sinopsis

How can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice.

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Julian Le Grand is the Richard Titmuss Professor of Social Policy at the London School of Economics and Political Science. From 2003 to 2005 he was senior policy adviser to the British prime minister. His books include "Motivation, Agency, and Public Policy: Of Knights and Knaves, Pawns and Queens".

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