Prologue, xv, 
Part 1 – Time Efficiency, 1, 
One: Time Proficiency, 3, 
Two: We Are What We Think, 14, 
Three: Spinning Reality, 26, 
Exercises: - for Brain Fitness, 36, 
Part 2 – Belonging, 39, 
Four: Presiding over Emotions, 41, 
Five: Effective Communication, 59, 
Six: Multicultural Dimensions, 69, 
Exercise:- Self-Rating Chart of Emotional Intelligence, 77, 
Part 3 – Recognition, 79, 
Seven: Originators, 81, 
Eight: Types of Recognition, 89, 
Nine: Balance-Positivity and Self/Other Focus, 95, 
Ten: Empathy and Compassion, 102, 
Eleven: Social Connection and Trust, 110, 
Exercise: - Boosting aspects of Emotional Intelligence, 118, 
Conclusions, 123, 
Answers to Quizzes, 127, 
Bibliography, 129,

CHAPTER 1

Time Proficiency

"Never look back unless you are planning to go that way." – Henry David Thoreau

There is nothing worse than wasting time as it requires more time to do things again, and even worse, it can cause us to miss opportunities and annoy others. Yet, we can control how fast our brains function and our decision-making processes, and consequently improve our time efficiency and ensure that our timing is suitable.

Timely Reaction

If our minds are slow, and ponderous, we will lag behind and cause delays to the whole system. This happens when our brain 'muscles" are not exercised regularly, and they take a voluntary "holiday"; as a result we hear a part of what is being said and often miss the main message. Others react increasingly negatively, as many find this selective listening to be irritating, and some may even toy with the idea of a "disorder" label. Whereas, in fact, all is well, but the brain is just cruising without any challenge to force it out of the easy way into proper functioning.

When this happens, it is as our brains are akin to an old computer, such as a 1998 HP Pavilion, which has a slow processor of 75 MHz, limited RAM (8 MB), a slow hard drive (850 Megabyte), and very slow memory capacity (over 500 times slower than a medium priced one these days); additionally that old dinosaur has limited video and sound capacity, and the internet access is via dial-up and extremely protracted.

Such a situation is annoying and make us stand out as way behind the times to our peer groups and family. We need upgrades and to keep challenging our minds so that we can improve our mental sharpness. Using the computer analogy, it as if we cannot access broadband, Wi-Fi, HD live streaming, Social media, such as Twitter, Facebook, Tumblr and Instagram, and connect our various devices.

Reaction Speed

We need to be in tune with our time; otherwise we are like a hummingbird looking for pollen at the wrong time and in the wrong way.

Thanks to advances in Neuroscience we can boost our mental processing speed and improve our minds' ability to think more clearly and quickly, improve reaction time and alertness and awareness. As a result, we see solutions more easily and can be react at the right time, and make quicker decisions.

This swift data transfer means that our queries can be answered almost immediately and we get responses very quickly. This is a speed-driven environment, which is made possible by more user friendly computers, tablets and smart-phones.

Tuning-up our mental faculties uses the simple techniques of brain fitness, and is available to all adults and all adult generations. It enables us to make decisions faster, remember more accurately, problem solve, recall facts, allow us to formulate thoughts more clearly, and boost our ability to expand and control our emotions so that we do not waste time on deviations or even wrong routing.

This helps older generations catch up with the younger set, and also permits younger generations get a beat on their cohorts.

We can use Brain Fitness techniques to speed thinking and clarity of thought and emotional balance. To start the process we have to trigger chemical reaction that ultimately sets a growth of new brain cells or neurons, and we can nurture this growth so that it improves our ability to process data more efficiently.

This is demonstrated by considerable research that shows our Brains are not "hardwired" in early adulthood, but are pliable, elastic and can be expanded throughout our lives. However, we must choose to exercise our minds as this growth depends on what Azar (2002) in her APA article called "Use it or lose it" basis. In other words we have to keep using our minds and upgrading them in the process as this promotes their development.

Activating Brain Cell Growth

To activate this growth of brain cells and reap the benefits of keeping out brain up-to-date, we need to activate it by using a choice of the simple following exercises that easily can become our pattern of behavior.

There are three components to trigger an internal chemical reaction, which sets off a chain reaction to grow new brain cells. Each of these components must contain novelty, be challenging and require our focus. These involve the following:

[ILLUSTRATION OMITTED]

If we visit Internet sites for Brain Training we notice immediately that these programs totally ignore the physical exercise portion, which actually is the most important as they account for 60% of brain cell renewal activation. The other programs are significant too, but together account for 40 % of new brain cell growth.

Physical Exercise

This is the most important element for brain cell stimulation. Perversely, time is the number one reason that people say they do not work out, and yet it is a major time saver. It requires very minor investment; about 20 minutes daily for four times a week. We begin to see the benefits of faster functioning brain, when we keep this up for a few months; yet many will want to do that as it is enjoyable and worthwhile.

This exercise must be novel and challenging and requires us to pay attention, and can include running, biking, swimming, golf, tennis or walking on a treadmill or outside walking the dog. Plus, we know that exercise also helps us feel better and less stressed and good for our bodies.

Mental and Intellectual Exercise

The mental and intellectual activities can be varied and range from learning a new language, playing bridge, doing crossword puzzles, doing Sudoku, reading, designing a website, develop a new social media response, painting, or any other activity that stretches our minds and requires our attention.

This component, which is usually the focus of internet sites, can be fun and enjoyable while we learn new skills or apply ourselves to challenges. It can also include a social aspect that challenges our social skill sets.

Social Engagements

Being sociable as a member of some group challenges our brains to remember names, codes, ways of behaving, views of the group, goals, and options for action and relationship skills.

We may seek out social environments that best mirror our own views, or not; even so that stimulates recollection of beliefs and values. Social engagements activate our own social and relationship skills and may challenge or reinforce our accepted way of thinking and feeling.

Brain Fitness- Keeping it up

Once we have triggered the chemical reaction, (see Diagram 1), to grow new brain cells, we want to ensure that these additional neurons are put to good use and will help us improve of efficiency and advance our cause to feel that we belong and our contribution is appreciated.

To do this, we move to balancing our thinking and control of our emotions.

Balanced Thinking

Logic plays a big role in our ability to think and the underlying rational. All too often our thoughts are circular, and we go round and round on the same point. This wastes time and effort. Hence, we can speed thinking by directing our thoughts and the reinforcing or cementing them with our new pattern by repetition, and by giving ourselves rewards. As we improve our speed of thinking and thinking things through, we can positively influence our thoughts and thereby our emotions.

Speedier processing means that we obtain data quickly without procrastination, or planning a trip to the library or consulting an encyclopedia; so we can dispel doubts or confirm theories without a major upheaval or causing more an emotional disturbance.

Mastery of Emotions

Thoughts and feelings are linked- even though they are stored in different parts of the Brain. These are more difficult to master as they do not depend on logic- as do thoughts. Yet we can be in a position to direct them more effectively using the techniques of Emotional Intelligence.

As we do so we are better equipped to design our reality to fit our needs for speed and also belonging.

Short-Cut to Brain Fitness

One way to help this process towards Brain Fitness and improving the way our minds function so that they are faster and more balanced is to use a short-cut. A prime example is that stated by Neuroscientist, Carla Schatz (1992), who wrote that "neurons that fire together wire together". The basic concept is that when brain cells or neurons communicate frequently, the connection between them strengthens, and as messages travel along the same pathway in the brain repeatedly they begin to transmit much faster.

Experts realize that this can be negative or positive. For instance, if we ponder on a negative thought, it will become more entrenched and a negative loop is created. Yet it can be extremely beneficial to have neurons wired together. For instance, if a student has a positive classroom experience on a regular basis that is stimulating and intriguing, then the student is likely to associate learning as something positive.

We can use this concept to get our brains to associate actions and events and emotions that happen together and encourage them to bond together. This is an effective way to forge positive change, and indeed, with enough repetition they can become automatic. This whole process helps us act faster, better and smarter, and encourages us to share thoughts in our network.

Benefits of Improving our Minds

Outlays

There are very few costs associated with Brain Fitness as it largely involves an investment in ourselves that takes a little time and attention, but enables us to understand the process and what how we can move ourselves forward.

Our investment involves some physical work-outs that are simple but just require our focus and that we ensure it is challenging by moving our resistance forward, and some form of mental activity, such as bridge or Sudoku, and some contact with a group for a little shared interaction.

Benefits

In contrast the benefits are huge. We save time; the gain in efficiency is a way of adding minutes or hours to our day, and this can be compounded by having clear plans or goals. All age groups, including members of physical gyms, can benefit as an investment in our wellbeing.

The physical activities are not only good for our bodies and can reduce our stress and propensity to many forms of illness, and they are significant way we can promote new brain cell growth that will add to our mental abilities and flexibility.

All types of activities can be enjoyable and fulfilling and help to make us feel better about ourselves physically and mentally as we are better able to think more clearly, communicate effectively, remember better, make faster decisions and expand our awareness and interest in others and gain greater control over our thinking and emotions.

Quiz 1

Imagine you are a scientist at the Columbia University, New York, and you read the following lines at the beginning of a report: - "The last man on earth sat alone in his apartment. Suddenly there was a knock on the door".

Change one word in the first sentence to make the man's isolation complete.

CHAPTER 2

We Are What We Think

- Walter Anderson

Thoughts vs. Feelings

Our thoughts and feelings are inextricably linked. Hence, if we are feeling down we will tend to have blue-tinged thoughts, and if we are feeling upbeat our thoughts will trend towards the rosy. This is natural, and we retain all our emotions or feelings from the first ones we ever felt. These feelings include anger, fear, love, joy, shame, and anxiety.

While this may have some advantages growing up they do not necessarily help us as our intellect grows. For some people they will remain scared of dogs because of an incident that happened when they were very young and were bowled over by a bouncy dog; however, many of the emotions are no longer valid when we get older. Nonetheless they persist and mold our thoughts.

The problem is that this connectivity can slow our thinking responses as we get weighed down by substantial considerations to ponder. This can happen even when our thoughts are logical, abstract, and focus on finding solutions to problems. Yet these logical thoughts get revised by feelings that cause us to go off on a tangent and we become emotionally engaged in what otherwise would be a rational discussion. This structure leads to multiple potential delays, which is made worse when we are not aware of how we are feeling, and thereby is a huge waste of time.

Moreover, we can exacerbate this waste of time when our thoughts go round and round in a perpetual circular motion that keep us stuck along the same track, and we may even lose track of what was in the forefront of our minds.

Thoughts and feelings come from different parts of the Brain. Thoughts emanate from the Frontal Cortex while Emotions are stored and come from the limbic system in the back of the head.

What is Thought?

"I discovered that when I believed my thoughts, I suffered; but when I didn't believe them, I didn't suffer, and that is true for every human being. Freedom is as simple as that. I found suffering is optional. I found a joy within me that has never disappeared-not for a single moment. That joy is in everyone, always".

- Byron Katie.

Thinking allows us to interpret and make sense of our world, and it enables us to make plans, devise strategies and make predictions. These are useful and energizing options.

However, there are times when we can get mentally stuck in a repetitive loop, and we are recycling the same thought. It may be related to a worry or concern or some idea. Such repetitive thoughts can cause difficulties and it as if they have us instead of us having thoughts.

When this happens we can't stop thinking about something and is often an indication of worry, anxiety or some grudge that we hold against someone and will neither forget nor forgive. This may be due to a false premise or prompted by a feeling and this prevents us from seeing the totality of the issue and keeps us either circling or on a misguided path. This is a fine way to waste time and get upset needlessly.

Much work has been done in this field by Byron Katie (2002) who has helped multitudes of people adjust their thinking in order to help them reduce and even eliminate the suffering and pain that they had endured for a long time. Byron Katie went through a very tough period herself and during that process she devised a way to work through the pain and re-establish balance, and not only is she a teacher, but also the author of many books and has several websites (2016) to help others modify their thoughts to get rid of pain. Her techniques enable us to undo those thoughts and allow our minds to return to more peaceful and creative ways.

Directing our Thoughts

"Too often we ... enjoy the comfort of opinion without the discomfort of thought".

-John F. Kennedy

Often we borrow opinions from broadcasters or "experts" and repeat their views as if they are ours. This may impress, but it is also may be hard to justify. Most of our own thoughts will reflect how we feel about a subject. These thoughts will tend to be rational when, but are tainted by emotion and sometimes inaccurate feelings that set us off on a false premise.

It is helpful to identify what we are feeling: - is it anger, fear, joy, anxiety, shame, love or sadness? Once we can spot the feeling we can apply logic and progress, either by discarding or by amending the thought.

We can then go deeper to review the truthfulness of the thought and explore our reactions by the following questions:

Is it factual?

Thoughts are logical and therefore it is essential to ask if there is factual evidence to support the thought or is it based on an opinion, and if so, what is the basis of the opinion. This allows us to observe and critically examine our thoughts impartially, and, it can help if we can imagine that it is being done by a third party.

(Continues...)

Excerpted from Invincible Summer by Ann J. Polya. Copyright © 2016 Ann J. Polya, Ph.D.. Excerpted by permission of Balboa Press.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

“Acerca de” puede pertenecer a otra edición de este título.

PBShop.store UK

Fairford, GLOS, Reino Unido

Vendedor de 5 estrellas

Vendedor de IberLibro desde 11 de junio de 1999

Tarifas de envío de Reino Unido a Estados Unidos de America

Artículo	De 10 a 20 días hábiles	De 10 a 20 días hábiles
Primer artículo	EUR 4,99	EUR 4,99

Los plazos de entrega los establecen los vendedores y varían según el transportista y la ubicación. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relación con cargos adicionales para cubrir cualquier aumento en los costes de envío de los artículos.

Métodos de pago

Descripción de la tienda

**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…

Especialidad

Hardbacks, Paperbacks

Información empresarial del vendedor

Pbshop.co.uk

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, Reino Unido GL7 4BX

Contactar con el vendedorVer los artículos de este vendedorVer la página principal del vendedor

Condiciones de venta

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any unwanted order to us is borne by the buyer.
Should your order arrive damaged, not as advertised or faulty, we must be advised of this within 14 days of delivery. Please contact us so we can find the best solution for you.

Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.

Derecho al desistimiento

Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.

Información sobre el derecho de desistimiento

Derecho legal de desistimiento

Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.

El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.

Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).

Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.

Efectos del desistimiento

Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).

Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.

Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.

Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.

Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.

Deberá devolver los bienes o entregarlos a PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.

Excepciones al derecho de desistimiento

El derecho de desistimiento no se aplica a lo siguiente:

La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.

Condiciones de envío

Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.

Privacidad y seguridad

We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

We are PBShop.co.uk Limited (registered in England & Wales with Company No: 9366362). Our registered office is at Swatton Barn, Badbury, Swindon, SN4 0EU, United Kingdom.

The person with responsibility for our data protection compliance is the Managing Director and they can be contacted via email at help@pbshop.store.

We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the General Data Protection Regulation (“GDPR”), which are:

Lawfulness, fairness and transparency;
Purpose limitation;
Data minimisation;
Accuracy;
Storage limitation;
Integrity and confidentiality.
You have rights in respect of how your personal data can be processed; these include the right to request:

a copy of your personal data;
that inaccurate data is rectified; and
that your personal data is, in certain circumstances, erased or restricted.
You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website also has useful information on your rights and our obligations. However, please raise any concerns or issues with us first so that we may deal with this as quickly as possible for you.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA
We collect and process data for the following reasons:

personal data collected and created in relation to our selling books and other items; and
personal data relating to our people (which means those people working for our company, or providing services to us, or potentially working or providing services to us, including employees, consultants, temporary or casual workers and contractors).
All of our people are required to abide by our Privacy Policy when handling personal data, and are provided with appropriate data protection training. Any breach of data protection will be taken seriously, and may result in disciplinary action.

Selling books and other items
COLLECTION:
We will collect personal information which may include names, addresses and other information for our customers. This will be done for the management of the commercial relationship with our customers.

We may collect this personal data from you directly, and also from third parties, including publicly available third party sources. Additional personal data will be collected as it is created by or supplied to us in the course of anything we do for you.

USE:
We will use the personal data in the course of making sales and to comply with requirements that we are required to undertake.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

in performance of a contract (the agreement to sell books and other items); and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be far less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
DISCLOSURE:
We may share personal data with third parties as is necessary in the sale of books and other items, including to third party providers who deliver services to support the operation of our company.

In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are selling books and other items.

Our people
COLLECTION:
We will collect names, addresses, contact details, education and employment history, identity and other background checks (which may include appropriate criminal and financial checks and confirmation of the right to work in the UK), marital status and information on next of kin and dependents, financial information (such as bank details and NI numbers), date of birth, gender, a copy of your passport and driving licence, performance information and compensation history, recruitment information (including references), salary, benefits, pension and annual leave information, disciplinary and grievance information, photographs, information about your use of our information and communications systems and CCTV footage or other information obtained through electronic means.

We may collect and use special categories of personal data as required in the carrying out of obligations and exercising specific rights of us or the data subject in the field of employment. This may include information relating to matters such as health, racial origin, religious belief and offences or alleged offences.

Personal data may be collected from you during the selection process (for example via your application form and CV) and during your employment (including holiday forms, expense claims, performance reviews, any disciplinary or grievance processes), or from third parties, including referees, health service providers, background check providers.

USE:
Personal data of our people will be used for HR administration and management, both in respect of the selection of people to work for us (including suitability, eligibility and/or fitness to work), and those who do work for us, to include learning and development, disciplinary and security (of people, offices and data) requirements, providing and liaising with benefits providers, business management and planning (including accounting and auditing), paying you and dealing with tax and NI deductions, assessing and deciding on salary reviews and compensation, conducting performance reviews and managing performance, dealing with legal disputes involving you or others, preventing fraud, monitoring your use of our information and communications systems, ensuring compliance with our policies, and equal opportunities monitoring.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

In performance of a contract with you; and/or
compliance with a legal obligation; and/or
vital interests of the data subject; and/or
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
We may also use your personal data in the following situations, which are likely to be less common:

where we need to protect your interests (or someone else’s interests);
where it is needed in the public interest or for official purposes.
In respect of all disclosures of personal data, we will only share the personal information which is necessary for the particular purpose for which it is provided, or where we have another legitimate interest in doing so, and we will ensure that the personal data is appropriately protected.

In respect of special categories of personal data, we may process this in the following circumstances:

in limited circumstances with your explicit written consent; and/or
where we need to carry out our legal obligations and in line with our policies; and/or
where it is needed in the public interest (such as for equal opportunities monitoring or in relation to our occupational pension scheme), and in line with our policies; and/or
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards.
Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect your (or someone else’s) interests and you are not capable of giving your consent, or where you have already made the information public. We may also process such information about our people (or former people) in the course of our legitimate business activities with the appropriate safeguards.

The special categories of personal data may be used in the following ways:

in relation to leaves of absence, to comply with employment and other laws;
in relation to your physical or mental health, or disability status, to ensure your health and safety in the workplace and to assess your fitness to work, to monitor, manage and administer benefits and absences;
in relation to your race, national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.
DISCLOSURE:
Personal data may be transferred to service providers who support the operation of our business (such as payroll service providers), to other third parties reasonably necessary in the conduct of our business (including insurers, professional advisors, regulators). These third parties may be acting as processor, or controller of personal data in their own right.

RETENTION PERIOD:
We will keep personal data only for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. We will normally keep personal data of applicants who we do not employ for six months after we receive it.

We will keep personal data of employees throughout your employment and normally for a minimum of six years after your employment ends.

Changes to your personal data
It is very important that the personal information that we hold about you is accurate and current. Please tell us if your personal information changes during your relationship with us.

Data Security
We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those of our people and other third parties who have a business need to know. They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security breach and will notify you and the ICO of a suspected breach where we are legally required to do so.

Where we store your personal data
We principally store data, both electronically and on file, at our office.

Personal data may be transferred outside of the EEA by processors acting on our behalf. For transfers to countries not considered adequate by the EC, we will ensure that personal data is adequately protected, as required by the GDPR. This would include by use of the Standard Contractual Clauses adopted by the EC to protect personal data.

Your rights
Under certain circumstances, you have the right by law to request:

access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.
correction of the personal data that we hold about you.
erasure of your personal data.
object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
restriction of processing of your personal data.
transfer of your personal data to another party.
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Invincible Summer Aligning our Powers

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Invincible Summer

Aligning our Powers

Balboa Press

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