Inspire!: Why Customers Come Back by Jim Champy
Idioma: inglés
Editorial: by FT Press, 2009
- Tapa dura
- Usado
Librería: Oak Books, Ouyen, VIC, AustraliaOak Books
Vendedor de AbeBooks desde 30 de enero de 2026
Condición: Usado
EUR 15,97
Cantidad disponible: 1 disponibles
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Inspire!: Why Customers Come Back. These are USED books. Please only purchase if you are happy with that. Images & Editions We use stock images and database descriptions based on the ISBN. The image shown may NOT be the actual book cover you will receive. Covers, editions, printings, and publishers may differ. If you need a specific cover, edition, or printing, please contact us before purchasing. What ?Used? Means Because these books are pre-owned: Colouring books may be coloured in Textbooks may have answers filled in, highlighting, notes, or underlining Workbooks may have writing inside Access codes, download codes, CDs, DVDs, or online content are usually missing or already used Books that originally came with toys, inserts, maps, cards, or bonus items will usually NOT include them Pages may be folded, marked, or show normal signs of use If you are buying a book for anything other than reading (e.g. colouring, study use, collecting, gifts, specific covers, bonus items, or digital access), used books may not be suitable. Condition All books are listed as Used ? Good Books are clean and readable but not new Some books may have: Writing, highlighting, or markings Folded pages or minor wear A small warehouse or inventory sticker on the spine Original retailer stickers (we do not remove them) Our Process We purchase books by the pallet and scan thousands at a time. For this reason, we cannot photograph or individually inspect every book. Acknowledgement By purchasing, you acknowledge that: You understand the book is used You accept the condition and limitations described above Stock images and descriptions may not exactly match the item received Thank you for supporting Oak Books and helping give books a second life.…
N° de ref. del artículo CB365_EL1
- Título
- Inspire!: Why Customers Come Back by Jim Champy
- Autor
- Jim Champy
- Editorial
- by FT Press
- Año de publicación
- 2009
- Estado
- Used
- Encuadernación
- Book, Hardcover
- Idioma
- inglés
- ISBN 10
- 0131361880
- ISBN 13
- 9780131361881
8 POWERFUL WAYS TO INSPIRE TODAY’S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK!
“With Jim Champy’s well-proven gift for keen management analysis, today’s essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and–most important–usable.”
Alan Spoon, Managing General Partner, Polaris Venture Partners
“If you love the game of business, you’d be hard pressed to find a book with more `good moves’ per page than INSPIRE!”
Paal Gisholt, President and CEO, SmartPak
“Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo.”
Michael Dowling, President and CEO, North Shore-Long Island Jewish Health System
“INSPIRE! provides `food for thought’ and insightful guidance for all companies. This is particularly important in today’s economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times.”
Chiquita White, Section Head, Product Development, Procter & Gamble
Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what’s new and really works in business, he takes on the challenge of inspiring customers―even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.
Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about―and will stay passionate about. You’ll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join.
Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick.
How to reignite customer loyalty by…
• Bringing authenticity to everything you do
• Creating new products that reflect the best of what you really are
• Delivering new value based on convenience, simplicity, and honesty
• Nurturing your mystique
• Choosing the right channel partners
• Doing well by doing good
Want more? Check out the e-book collection, Jim Champy on What's Really Working in Business. This brand new collection contains state-of-the-art business insights from world-renowned expert Jim Champy…now in a convenient e-format, at a great price!
“Sinopsis” puede pertenecer a otra edición de este título.
Acerca del autor
Jim Champy is one of the leading management and business thinkers of our time. His first best seller, Reengineering the Corporation, remains the bible for executing process change. His second book, Reengineering Management, another best seller, was recognized by Business Week as one of the most important books of its time. Champy’s latest book, OUTSMART!, shows how to achieve breakthrough growth by consistently outsmarting your competition by identifying six powerful new ways to compete in even the toughest marketplace.
Champy is also an experienced manager and advisor. He is currently the Chairman of Consulting for Perot Systems. He speaks and writes with the authority of real business experience and brings pragmatism to the world of business. In this new series of books, Champy looks at what’s working today for high-growth businesses. Champy observes that there is not much new in management, but there is a lot new in business--and a lot to learn from what’s new.
“Acerca de” puede pertenecer a otra edición de este título.
Oak Books
Ouyen, VIC, Australia
Vendedor de AbeBooks desde 30 de enero de 2026
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📚 About Us Oak Books is a socially responsible book business operating from regional hubs across Australia. Our mission is to reduce waste, create jobs, and make reading more accessible.
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P & J INNOVATIONS PTY LTD
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