This book presents a structural model of information system implementation and tests using data from several independent system implementation efforts. The model is based on the results of 15 years of implementation research and integrates the two primary streams of that research: factor studies and process studies. Testing the model involved three studies in diverse implementation contexts. The tests provide strong support for some aspects of the model and identify areas where the model is in need of further development and testing. The book includes a detailed review of past implementation research, a thorough explanation of the basis for the structural model's mathematical properties, descriptions of two field tests of the model including details about the research instruments employed, and a discussion of the utility of these studies for implementation research and practice.

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Henry C. Lucas, Jr., is the Robert H. Smith Professor of Information Systems in the Robert H. Smith School of Business at the University of Maryland and Chairman of the Decision and Information Technologies Department. He is the author of a dozen books and more than seventy articles in professional periodicals on the impact of technology, information technology in organization design, and information technology and corporate strategy. His most recent books include Information Technology: Strategic Decision Making for Managers, Beware the Winner's Curse: Victories that Can Sink You and Your Company, and Strategies for E-Commerce and the Internet.

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