From Information to Smart Society

This book presents a collection of research papers focusing on issues emerging from the interaction of information technologies and organizational systems. In particular, the individual contributions examine digital platforms and artifacts currently adopted in both the business world and society at large (people, communities, firms, governments, etc.). The topics covered include: virtual organizations, virtual communities, smart societies, smart cities, ecological sustainability, e-healthcare, e-government, and interactive policy-making (IPM).

The book offers a multidisciplinary perspective on a variety of information systems topics. It is also particularly relevant to information systems practitioners such as IS managers, business managers and policy makers. The content is based on a selection of the best papers (original double-blind peer-reviewed contributions) presented at the annual conference of the Italian chapter of AIS, which was held in Milan, Italy in December 2013.

Lapo Mola is Assistant Professor at University of Verona, Italy and affiliate professor at IÉSEG School of Management campus Lille and Paris in France. He worked from 1997 to 2002 as Consultant and Project Manager in more than 30 ERP implementation projects where his main role was the analysis and reconfiguration of the business processes, including the redesign of organization structures. He is an active member of the AIS, Association for Information Systems, organizing itAIS 2005 (the Conference of the Italian Chapter of AIS) ECIS 2009 (European Conference on Information Systems) and MCIS 2014 (Mediterranean Conference on Information Systems). He is also Ancillary Meeting Chair for ICIS 2013 in Milan. His current research projects include, the impact of Information Infrastructures, such as ERP, Business Intelligence systems, Internet platforms on organization design and inter-organizational relationships, institutional change and institutional logics in IT sourcing practices, the diffusion of Information and Communication Technologies, IT driven Organization Design. He published in journals such as European Journal of Information Systems, European Journal of Operational Research, Electronic Markets, Journal of Decision Systems.

Ferdinando Pennarola, PhD is Associate Professor of Organization and Management Information Systems at L. Bocconi University, Milano (Italy) and Professor of the Organization and Human Resource Management Department, SDA Bocconi School of Management. His research appeared on top international journals like: Review of Managerial Science, Journal of Management Education, International Journal of Information Management, Information Systems and E-Business Management, and on books and chapters published by Pearson, Gower, Springer, Emerald. His main research work is in the field of human resource management in service industries and professional service firms. He is also engaged in additional stream of research, that deals withthe impact of new ICT on enterprise-wide productivity and innovation, with a special focus on hi-tech industries and telecommunication industries, both wireless and wired. He has served in various initiatives and international conferences in the information systems field.

Stefano Za is Assistant Professor of Organizational Studies and Information Systems at E-Campus University and Research Fellow at the Research Center on Information Systems (CeRSI "A. D'Atri") at LUISS Guido Carli University, Italy. He has been Secretary of the Italian chapter of the AIS and program committee member of the ITAIS conferences since 2008. He has been a reviewer for national and international conferences in the domains of Information Systems and Organization Studies. His research interests include the design of digital artefacts/platforms and organizational systems through simulations and network analysis. He has published on international conferences, book series, and journals such as ICIS, ECIS, Journal of Theoretical and Applied Electronic Commerce Research, International Journal of Innovation and Learning, LNBIP and LNISO.