Implementing Order to Cash Process in SAP: An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES

Implement critical business processes with mySAP Business Suite to integrate key functions that add value to every facet of your organization

Key Features

• Learn master data concepts and UI technologies in SAP systems
• Explore key functions of different sales processes, order fulfillment options, transportation planning, logistics execution processes, and customer invoicing
• Configure the Order to Cash process in SAP systems and apply it to your business needs

Book Description

Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC).

You’ll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC.

By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process.

What you will learn

• Discover master data in different SAP environments
• Find out how different sales processes, such as quotations, contracts, and order management, work in SAP CRM
• Become well-versed with the steps involved in order fulfillment, such as basic and advanced ATP checks in SAP APO
• Get up and running with transportation requirement and planning and freight settlement with SAP TMS
• Explore warehouse management with SAP LES to ensure high transparency and predictability of processes
• Understand how to process customer invoicing with SAP ECC

Who This Book Is For

This book is for SAP consultants, SME managers, solution architects, and key users of SAP with knowledge of end-to-end business processes. Customers operating SAP CRM, SAP TMS, and SAP APO as part of daily operations will also benefit from this book by understanding the key capabilities and integration touchpoints. Working knowledge of SAP ECC, SAP CRM, SAP APO, SAP TMS, and SAP LES is necessary to get started with this book.

Chandrakant Agarwal primarily works within the Customer and Supply Chain domain as an Architect with 18 years of SAP experience ranging from SAP project implementation, SAP upgrade projects and SAP rollout projects. He has exposure on global assignments in customer facing roles.

He is a certified SAP CRM and SAP ERP MM consultant, with advanced business knowledge in Order to Cash processes. Chandrakant has implementation experience in SAP CRM Marketing, Sales & Service, SAP TMS and SAP LES. He has also worked on SAP Cloud technologies like Sales Cloud, SAP Ariba and SAP IBP and led multiple projects that spans across different areas i.e. SAP CRM, SCM and TMS across different regions i.e. Asia, Europe and America.