ITIL Lite: A Road Map to Full or Partial ITIL Implementation: 3
Fry, Malcolm
ISBN 10: 0113312121 ISBN 13: 9780113312122
Editorial: The Stationery Office/Tso, 2010
Usado
Paperback
Librería:
WorldofBooks, Goring-By-Sea, WS, Reino Unido
Calificación del vendedor: 5 de 5 estrellas
Vendedor de AbeBooks desde 16 de marzo de 2007
Este artículo en concreto ya no está disponible.
Descripción
Descripción:
The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de ref. del artículo GOR006496820
Sinopsis:
ITIL® Lite is the latest publication from ITSM industry luminary and author, Malcolm Fry. ITIL Lite is an approach to implementing key components of ITIL v3 for those organizations that, for a variety of reasons, will not be implementing the whole of ITIL v3.
This publication provides a framework by which an organization can determine which components are essential, and explains how to select and implement the appropriate components to meet an organization's unique operating environment. Readers of ITIL Lite can be ensured of a sound basis for IT service management.
If your organization utilizes ITIL or is considering implementing ITIL, this is a must-have guide!
Reseña del editor: ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organization can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.
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Detalles bibliográficos
Título: ITIL Lite: A Road Map to Full or Partial ...
Editorial: The Stationery Office/Tso
Año de publicación: 2010
Encuadernación: Paperback
Condición: Very Good