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May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de ref. del artículo G0079132898I4N00
This is no ordinary resource. International quality guru H. James Harrington has teamed up with ISO 9000's Dwayne D. Mathers to write an expert guide covering each and every one of the 20 standards. Readers will also learn how to prepare documentation, find a registrar, and other key steps. The author's practical approach is reflected in the step-by-step handbook and the interactive CD-ROM that provides a multimedia overview of compliance steps and practices.
Acerca del autor: H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.
Título: ISO 9000 and Beyond: From Compliance to ...
Editorial: McGraw-Hill
Año de publicación: 1997
Encuadernación: Hardcover
Condición: Very Good
Condición de la sobrecubierta: No Jacket