Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

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Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.

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