Housing management : a guide to quality and creativity

This manual contains advice, checklists and guides to procedures for local authority and housing association staff. It may also be of interest to tutors and students of local government. It is a guide to public housing management centering on local management of housing estates which lays down the guidelines to ensure a greater quality of life for tenants in public housing. Intended as a practical resource, each section begins with a summary of contents with keypoints highlighted