A Handbook for Corporate Information Professionals.

This edited collection provides a cutting edge overview of issues of key concern for information professionals providing information services in corporate environments.

Corporate information professionals serving the workplace rather than learning communities or the general public face specific challenges and demands, from providing competitive intelligence to managing information in a global environment. International contributors working across a variety of sectors pinpoint the key topics facing the corporate information professionals today and share their experiences and expertise.

The key topics include:

how information professionals/libraries fit into the contemporary workplace

managing the corporate intranet

the role of the corporate librarian in internal and external marketing

gaining buy-in for corporate knowledge and information management

the hybrid librarian/systems specialist

managing staff and change in a difficult climate, and demonstrating value

managing information in a global firm; developing corporate taxonomies at a time of change

working with suppliers/licensing for elibraries

training end-users

competitive intelligence searching.

Readership: Experienced information professionals working in the corporate sector, including professional services firms, government, NGOs, commercial and industrial companies. The book should be useful to those with a high level of experience and/or seniority, wanting an overview on specific aspects of corporate information management, but will be accessible to more recent entrants to the workplace. It will also be of interest to students of librarianship and those applying for jobs within the sector, as well as the related professions of knowledge management, information architecture and intranet management.