Going Concern Valuation : for Real Estate Appraisers, Lenders, Assessors, and Eminent Domain
Idioma: inglés
Editorial: Iuniverse, 2012
- Tapa blanda
- Nuevo

Librería: AHA-BUCH GmbH, Einbeck, AlemaniaAHA-BUCH GmbH
Vendedor de IberLibro desde 14 de agosto de 2006
Condición: Nuevo
EUR 48,03
Cantidad disponible: 1 disponible
Añadir al carritoDescripción del artículo del vendedor
nach der Bestellung gedruckt Neuware - Printed after ordering - 'Our purpose in writing this book is multifaceted. First, this book aims to present a clear understanding of going concern valuations, at the same time resolving the current misrepresentations surrounding the issue.Additionally, this book offers a new set of rules readers can use to determine which property types qualify as going concern valuations and which do not.' This book presents an understanding that in performing a Going Concern Valuation of properties which are perceived to have a business component, it may not be possible to segregate, allocate, or value the components individually. 'For example, when appraising the going concern value of a motel with occupancy of 75% it could be argued and possibly proven that there is a value that can be separated from the overall value, or going concern value, to the business component. On the other hand, however, appraising that same motel with only 40% occupancy presents a completely different set of circumstances that could easily draw completely opposite conclusions. It simply may be a lack of sufficient tools or data to argue and prove that the business component in fact has value separate from the real estate. To do so with authority is tantamount to ignorance or arrogance.'.…
N° de ref. del artículo 9781462065639
- Título
- Going Concern Valuation : for Real Estate Appraisers, Lenders, Assessors, and Eminent Domain
- Autor
- Robin G. Wilson Mai
- Editorial
- Iuniverse
- Año de publicación
- 2012
- Estado
- Neu
- Encuadernación
- Taschenbuch
- Idioma
- inglés
- ISBN 10
- 1462065635
- ISBN 13
- 9781462065639
- Peso del artículo
- 326 gramos
- Dimensiones
- 229x152x12 mm
“Sinopsis” puede pertenecer a otra edición de este título.
Fragmento. © Reproducción autorizada. Todos los derechos reservados.
Going Concern Valuation
for Real Estate Appraisers, Lenders, Assessors, and Eminent DomainBy L. DEANE WILSON ROBIN G. WILSONiUniverse, Inc.
Copyright © 2012 L. Deane WilsonAll right reserved.
ISBN: 978-1-4620-6563-9
Contents
Acknowledgements...........................................................................................viiIntroduction...............................................................................................ixChapter 1 Similarities & Differences.......................................................................1Chapter 2 Obligations, Relationships, & Applications to USPAP, FIRREA, the SBA, & HUD......................9Chapter 3 Terms, Definitions, Interpretations, & Misinterpretations........................................25Chapter 4 Others' Notions, Thoughts & Ideas................................................................41Chapter 5 Principles & Vice Principles.....................................................................49Chapter 6 Discernment Rules................................................................................59Chapter 7 Historical Valuation Methodologies...............................................................75Chapter 8 Applied Methodologies............................................................................87Chapter 9 What's Included?.................................................................................113Chapter 10 Resource Material...............................................................................137Chapter 11 Understanding Financial Statements, Capitalization Rates and Discount Rates.....................151Chapter 12 Case Studies....................................................................................163About the Authors..........................................................................................189Appendix...................................................................................................191
Chapter One
Similarities & Differences Real Estate Appraising versus Business AppraisingThe concept of a going concern valuation rests heavily on business valuation; therefore, it is vital to present a cursory comparison of business valuation and real estate appraising. Most businesses that real estate appraisers typically consider to be going concerns are categorized as small. Because the techniques for appraising small businesses are reasonably straightforward, experienced real estate appraisers should be able to learn and apply business valuation methodology relatively easily. Our brief presentation of the similarities and differences is not intended to train real estate appraisers to become business appraisers. We strongly recommend that real estate appraisers interested in performing going concern appraisals enroll in business valuation courses to gain the necessary competency.
Assuming there are no real estate assets to the business, what is being appraised in a business differs from that in real estate. The first difference is the concept of the property itself. Theoretically, real estate is static, immobile, and tangible, whereas a business is typically dynamic, mobile, and intangible. The business appraiser develops net operating income differently than does a real estate appraiser. Real estate appraisal typically does not consider non-cash items such as depreciation and amortization in the development of the income stream. Conversely, business valuations do consider these items. The same holds true in the development of cash flow projections.
Looking at the traditional approaches to value, we see prominent similarities in the Income Approaches and the Sales Comparison Approaches. However, there is less similarity found in the Cost Approaches. These similarities are paraphrased in the following tables, based on two primary sources, Valuing a Business and Valuing Small Businesses and Professional Practices.
The concept of future benefits underpins the Income Approach in both business and real estate appraising. Both can use direct capitalization and discounted cash flow techniques, depending on the assignment. The primary difference between the two is in the expenses charged to the income.
The underlying principle of substitution in the Sales Comparison Approach is the same for both business and real estate. This principle states a purchaser would pay no more for the subject property or business than the cost of an equally desirable substitute property or business. Both find comparable sales and use physical and economic elements of comparison to adjust the sales to compare more similarly to the subject.
Business valuation identifies the Cost Approach as the Asset Based Approach, while real estate appraising calls it the Cost Approach. There is a definite difference between the two. Business appraisers seek the value of all the assets, tangible and intangible, less all the liabilities. They are looking for the net worth via this approach. This one approach is unlike that used in real estate appraising.
Capitalization Rate Differences—In addition to the similarities and differences in the approaches to value, there are differences in developing capitalization rates. According to the book Valuing Small Businesses:
"Pretax income streams from the direct investment in real estate tend to be capitalized at lower rates of return than comparably defined pretax income streams from investments in non-real estate oriented businesses."
There are several reasons for these differences. Real estate typically has income tax advantages not necessarily enjoyed by businesses, which can create higher after-tax income. Real estate also has lesser-perceived risk than businesses. Prior to this recent economic downturn, most real estate investments included an assumption of property appreciation during ownership, and thus, investors were willing to accept a lower initial rate of return. Furthermore, in a balanced market, land has always been considered a non-depreciating asset. In contrast, most businesses have assets such as furniture, fixtures, and equipment that eventually become worthless. Businesses also have other intangible assets that become obsolete in a shorter time than real estate. Much more discussion could be stated on this subject; however, Going Concern Valuation for Real Estate Appraisers assumes its readers have an advanced knowledge of the valuation of real estate and in particular real estate as an investment. It also assumes that its readers become educated on the subject of small business valuation.
Other Comparisons
Value Drivers are unique to business valuation. Value Drivers are factors that influence or "drive" the values of different types and sizes of small businesses. These are distinctive to businesses. While both real estate and business are attractive as investments, smaller businesses are often purchased for reasons other than strictly a return on and of the capital expenditure. Examples of these motivations include:
1. To buy a job.
"These are often small retail or service businesses ... these businesses will reflect little profit ... the purchaser for this type of business is primarily interested in buying a job, and not buying the business as an investment."
2. To realize certain nonfinancial benefits (e.g., involvement with something of personal interest). Many purchases of the local neighborhood bar could be examples.
3. To realize a desired rate of return. This is the same idea for both real estate and small businesses.
4. To achieve a targeted market position (e.g., eliminate the competition). This applies to small businesses as well as larger businesses.
5. To achieve critical mass (for cost savings, access to capital, or many other reasons). Businesses purchased with this motivation are typically much larger than most under consideration as going concerns.
6. To liquidate the business. This is not applicable for our purpose.
Several of these motivations are not generally applicable to many of the businesses we present in this text. They are presented to illustrate that the motivations of business purchasers can be quite different from the motivations of those buying and selling real estate.
In addition to value drivers, there are elements that influence value drivers. Several are similar to elements in real estate. We have cited a few that refer to business valuation below:
Size
Business size is the first element that influences value drivers. According to Valuing Small Businesses and Professional Practices,
"... the larger the business, the more it is viewed as an investment, with return on investment being a major value driver."
This makes sense and holds true for real estate holdings and investments as well. On the other hand, it would make sense that personal motivations drive values for smaller businesses.
Customer Base
In real estate, consumers can be categorized as destinational or fortuitous. Destinational consumers are those that leave home with the intention of going to a specific store or office such as a dentist. Consumers do not drive by a dentist office and decide to pull in and have their teeth examined. Fortuitous consumers, on the other hand, can drive by a store, such as a convenience store or a coffee shop, and decide to stop at a moment's notice. In business, a similar concept is considered and identified as Persistence of Customer Base. Also included in the consideration of a business are Suppliers and Employee Base. The more predictable the consumer/ customer, supplier and employment base, the more stable the business.
Entry—Ease of Entry asks the questions: How much cash do I need to start this business? Or, how much inventory is needed? The easier it is to enter a business, the larger its tangible assets value driver will be; and hence the larger its value.
Competition—Very similar to locational influences in real estate, competition in business considers how many other such businesses are competing for the same customer/consumer.
Licenses, Franchise Agreements, or Permits—There are some similarities to these items in real estate, such as Conditional Use Permits (CUP). However, more items pertain to businesses such as a liquor license, for example, or a franchise agreement for a motel operation.
Chapter Two
Obligations, Relationships, & Applications to USPAP, FIRREA, the SBA, & HUDBefore we get into any in-depth discussion regarding terminology and methodology of estimating a going concern value, it is important to understand exactly what is required by Uniform Standards of Professional Appraisal Practice (USPAP) and Financial Institutions Reform, Recovery, and Enforcement Act (FIRREA). We will also review the SBA's current position regarding going concern appraisals. Let us start with the Uniform Standards, of course with the caveat of what is required at the current time. Given that USPAP changes every year, or every other year, the conclusions drawn at this time need to be monitored with each new edition of USPAP. We will reference the current 2010-2011 edition of USPAP as well as previous editions, which in our opinion helped cause some of the confusion.
As with any appraisal assignment, the first order of business is to define the problem. The appraiser's first action should be to determine exactly what the client wants. From that determination, you as the appraiser can decide exactly what you can provide. It is extremely important to know up front what the client expects, if for no other reason than to charge an adequate fee. Interestingly, it has been our experience that, many clients are not sure of what they want (or need) in the way of an appraisal. Unfortunately, this is especially true when it comes to USPAP requirements. While appraisers are required to take educational courses on USPAP, clients, such as lenders, are not. USPAP expects appraisers to perform at a certain level, not the client. Therefore, you as the appraiser want to make sure you understand what you are appraising and what USPAP requires you to do. This is especially critical when looking at a potential going concern property. The questions should be obvious, such as:
• What is the purpose of the appraisal?
• Is it for lending purposes, tax consequences, or perhaps eminent domain?
• What value are you seeking?
• A basic question should always be, "Is it the real estate only?"
• Does the client want a separate value of any of the personal property, furniture, fixtures, equipment, and/or intangible items?
• Should you be the one to make the proper decision?
• Is the client asking you to appraise the going concern value?
Currently, USPAP does not require real estate appraisers to value the different elements integrated in an appraisal of the going concern value. In addition, most real estate appraisal assignments do not have these elements to consider in the appraisal. However, USPAP directs appraisers to "analyze the effect on value" of such non real property items, "when personal property, trade fixtures, or intangible items are included in the appraisal." Analyze the effect is not a mandate to value such items. In fact, a recent Q&A from the Appraisal Foundation actually states,
'Some appraisers and users of appraisals believe the requirement that the appraiser must analyze the effect on value of such non-real property items is a requirement for the separate appraisal of those items in all assignment. That is incorrect. Analyzing the effect on value might be appropriately made through the selection of comparable properties used in the sale comparison approach or the deduction of certain line items of expense for management fees, maintenance or replacements in the income approach, for example."
Therefore, even USPAP agrees with our position that analyzing is not the same as valuing. However, several major points need to be understood regarding the term "analyze" when appraising a property with these elements. Although there is a difference between analyzing and valuing, if the analysis is performed thoroughly, the appraiser may be required to value the individual components because of what the analysis produces and/or the manner in which the analysis was applied. Because by nature, a going concern has several parts, and because USPAP does not define the term analyze, we will take a side bar here to define the term, and how it works in real estate appraising, especially appraising going concerns.
Side Bar
To analyze means to separate the subject under study into parts or basic principles to determine the nature of the whole; to examine methodically. In appraising, four types of analysis are applicable to the appraisal process. These are Procedural, Structural, Operational, and Causal.
• Procedural Analysis simply analyzes the process of some activity in a chronological order or systematic method. It explains how to do something, such as the appraisal process itself.
• Structural Analysis analyzes the structure or organization of something. A good example of structural analysis in appraising is describing the components in a house, such as the building materials.
• Operational Analysis analyzes how something works, such as the operation of a business enterprise.
• Causal Analysis analyzes the causes of some effect, the reason why something happened. For example, causal analysis is evident in the sale data we use, which is the cause of our value conclusion.
When we consider the basic definition of analyze we realize that it requires us to separate the individual components when appraising a going concern. While it is true that we separate the components in name only, how does that benefit the user of our report? How does knowing the definitions of the types of analysis influence appraisers pondering an appraisal of a going concern? If appraisers adhere to the definition of analysis, they must at a minimum identify and consider various elements as they define the problem, contemplate the assignment, and develop the scope of work. If for no other reason, familiarity with the definition of analysis will allow the real estate appraiser to write an engagement letter in a manner that excludes personal property and intangible elements if the client does not want a going concern appraisal and requests just the real estate. Additionally, because of the recent Q&A from The Appraisal Foundation, "There are occasions when the client does not specifically require a separate valuation of non-real property assets, even though they may be present. Is the appraiser still required to value those assets separately?" The answer is no. It is critical for the appraiser to understand that it is the Appraisal
Foundation's opinion that "separating" and "allocating" is "synonymous with an appraisal." Inherent in the previous statement is the assumption that if the appraiser separates or allocates the components, that is the same thing as performing an appraisal. We do not think it was the Foundation's intent to start parsing words; however, it is of key importance as to who separates or who allocates the components. Moreover, if the appraiser does the allocation, the process or conduct was used to separate or allocate the components is extremely critical.
Because of the Foundation's position, appraisers should employ the utmost care when analyzing a going concern and in particular, when analyzing the components' effect on value. Much more discussion is needed to fully clarify this confusing issue regarding the words separate and allocate, and expected conduct of the appraiser.
Without performing an actual appraisal, there are only a couple of ways an appraiser might be aware of the individual components' values. One way is to have the property owner or their representative, identify the elements and place a value on them. If the appraiser reports that value, he has not performed a separation or allocation, nor has he valued the components. However, the appraiser cannot state whether he agrees with the owner's value, or whether it is high or low.
Another way an appraiser may learn the individual components' values is through the sales comparison approach. If the appraiser has sale data that includes the business or personal property component, and other sale data that does not, then the user of the appraisal report can infer a value for the components, and/or separate or allocate the individual values. Once again, the appraiser cannot render an opinion regarding the value of the components, only what consequence they have on value. These two examples produce a separate or allocated value to the components, without the appraiser performing that function. Thus, the appraiser complies with USPAP.
This confusion partially stems from how earlier USPAP editions handled the issue. Furthermore, we continue to deliberate on the verbiage in an effort to resolve the current confusion.
The 2004 version of USPAP required appraisers to allocate the different elements. Since then USPAP has changed its wording and eliminated the word allocate. This is a change in the right direction.
Turning back to the current edition of USPAP, the first reference informing appraisers of their responsibility is in Standards Rule 1-2 which states:
"In developing a real property appraisal, an appraiser must:
(e) identify the characteristics of the property that are relevant to the purpose and intended use of the appraisal, including: ..."
The word used as a foundation for this standard is quite clear. The word is identify. Identify the characteristics does not mean value the characteristics. Valuing these characteristics is dependent upon the assignment. More importantly however, the characteristics referred to by this standard, as stated in Advisory Opinion 23 (AO-23), include fee simple interest, leased fee interest, leasehold interest, partial and/or fractional interests, and physical items such as land or improvements. AO-23 does not refer to personal property, trade fixtures, or intangible items. Therefore, if appraising one or more of these characteristics, the obvious first step is to verify what characteristic (as explained by AO-23) is relevant for your assignment.
While AO-23 does not refer to the characteristics associated with a going concern valuation, Standards Rule 1-2(e) does, and continues as follows:
(i) its location and physical, legal, and economic attributes; and
(ii) any personal property, trade fixtures, or intangible items that are not real property but are included in the appraisal."
Let us first look at the term economic attributes. We were unable to uncover any published definition for the term economic attributes. We found similar terms, such as economic influences and economic considerations, which relate to the financial capacity of a market's occupants and their ability to rent or own property. However, we found no reference regarding appraising. Therefore, we choose not to comment on the term economic attributes. Out lack of commentary does not affect the purpose or intent of this book in any way.
Now we will look at the remaining terms of personal property, trade fixtures, and intangible items. Personal property can be objects like automotive hoists in an auto shop or classical paintings in a hotel lobby. Additionally, personal property (the automotive hoists, for example) can also be classified as trade fixtures, depending on their design and their method of attachment. Intangible items on the other hand, are more involved. USPAP defines intangible items (intangible property) as,
"Nonphysical assets, including but not limited to franchises, trademarks, patents, copyrights, goodwill, equities, securities, and contracts, as distinguished from physical assets such as facilities and equipment."
(Continues...)
Excerpted from Going Concern Valuationby L. DEANE WILSON ROBIN G. WILSON Copyright © 2012 by L. Deane Wilson. Excerpted by permission of iUniverse, Inc.. All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
“Acerca de” puede pertenecer a otra edición de este título.
AHA-BUCH GmbH
Einbeck, Alemania
Vendedor de IberLibro desde 14 de agosto de 2006
Tarifas de envío de Alemania a Estados Unidos de America
| Artículo | De 7 a 10 días hábiles | De 5 a 7 días hábiles |
|---|---|---|
| Primer artículo | EUR 35,00 | EUR 45,00 |
Métodos de pago
- Cheque
- Giro bancario
- PayPal
Descripción de la tienda
Das Unternehmen AHA-BUCH GmbH: Seit der Gründung von AHA-BUCH im Juli 2005 ist unser Hauptziel, zufriedenen Kunden so schnell und so preisgünstig wie möglich ihren Bücherwunsch zu erfüllen. Unsere Firma beschäftigt 16 Mitarbeiter, die nur ein Ziel kennen: den Kunden und seine Wünsche! Auf über 3700 m2 Fläche haben wir über 100.000 Bücher, Modernes Antiquariat und Spiele auf Lager.
Especialidad
Kinderbücher & Kinderhör Casetten, German Books, Software, Natur & Tiere, Ratgeber, Sachbücher, Englische Bücher, Medizin & Gesundheit, Universität & StudiumInformación empresarial del vendedor
AHA-BUCH GmbH
Garlebsen 48
Einbeck, Alemania 37574
IImprint
Información del vendedor
AHA-BUCH GmbH
representado por el director gerente Christel Glass
Garlebsen 48
37574 Einbeck
Alemania
Teléfono: 055639996039
Fax: 055639995974
E-Mail: abebooks@aha-buch.de
USt-IdNr.: DE261904229
Inscrita en el Registro Mercantil Amtsgerichtes Göttingen
Handelsregisternummer HRB 200691
Resolución alternativa de conflictos:
La Comisión Europea proporciona una plataforma para la resolución extrajudicial de litigios en línea (plataforma ODR), a la que se puede acceder en https://ec.europa.eu/odr.
Somos miembros de la iniciativa "FairCommerce" desde el 25.05.2018.
Para obtener más información, consulte www.fair-commerce.de.
Condiciones de venta
Términos y Condiciones Generales e Información del Cliente / Política de Privacidad
I. Términos y Condiciones Generales
§ 1 Disposiciones básicas
(1)Los siguientes términos y condiciones se aplican a todos los contratos que celebre con nosotros como proveedor (AHA-BUCH GmbH) a través de las plataformas de Internet AbeBooks y/o ZVAB. A menos que se acuerde lo contrario, se objetará la inclusión de cualquiera de sus propios términos y condiciones utilizados por usted.
(2)Un consumidor en el sentido de los siguientes reglamentos es cualquier persona física que concluye una transacción legal con fines que no pueden atribuirse predominantemente ni a su actividad comercial ni a su actividad profesional independiente. Un empresario es cualquier persona física o jurídica o sociedad con capacidad jurídica que, al concluir un negocio jurídico, actúa en el ejercicio de su actividad profesional o comercial independiente.
§ 2 Celebración del contrato
(1) El objeto del contrato es la venta de bienes.
(2) Si un artículo aparece en AbeBooks o ZVAB, la activación de la página de oferta en AbeBooks o ZVAB constituye la oferta vinculante para celebrar un contrato en las condiciones contenidas en la página del artículo.
(3) El contrato se celebra a través del sistema de carrito de la compra en línea de la siguiente manera:
Los bienes destinados a la compra se almacenan en el "carrito de compras". A través del botón correspondiente en la barra de navegación, puede llamar al "carrito de compras" y realizar cambios allí en cualquier momento.
Después de llamar a la página "Pago" e ingresar los datos personales, así como las condiciones de pago y envío, todos los datos del pedido se mostrarán nuevamente en la página de descripción general del pedido. Antes de enviar el pedido, tiene la opción de verificar toda la información nuevamente, cambiarla (también a través de la función "atrás" del navegador de Internet) o cancelar la compra.
Al enviar el pedido a través del botón "Comprar ahora", usted declara la aceptación de la oferta de manera legalmente vinculante, por lo que se concluye el contrato.
(4) El procesamiento del pedido y la transmisión de toda la información requerida en relación con la celebración del contrato se automatiza parcialmente por correo electrónico. Por lo tanto, debe asegurarse de que la dirección de correo electrónico que ha almacenado con nosotros es correcta, que la recepción de los correos electrónicos está técnicamente garantizada y, en particular, que los filtros de spam no lo impiden.
§ 3 Derecho de retención, retención de la titularidad
(1) Solo puede ejercer un derecho de retención si se trata de reclamaciones de la misma relación contractual.
(2) Los bienes siguen siendo de nuestra propiedad hasta el pago total del precio de compra.
§ 4 Garantía
(1)Los derechos legales de garantía existen.
(2)En el caso de bienes usados, el período de garantía es de un año a partir de la entrega del artículo, desviándose de la regulación legal. La reducción del plazo no se aplica:
- daños causados culposamente atribuibles a nosotros por lesiones a la vida, extremidades o alud y en el caso de otros daños causados intencionalmente o por negligencia grave;
- en la medida en que hayamos ocultado fraudulentamente el defecto o hayamos asumido una garantía de la calidad del artículo.
(3) Como consumidor, se le solicita que verifique el artículo inmediatamente después de la entrega para verificar su integridad, defectos obvios y daños en el transporte y que nos informe a nosotros y al agente de carga de cualquier queja lo antes posible. Si no cumple con esto, esto no tendrá ningún efecto en sus reclamos de garantía legales.
§ 5 Elección de la ley, lugar de cumplimiento, lugar de jurisdicción
(1)Se aplicará la legislación alemana. En el caso de los consumidores, esta elección de la ley aplicable solo se aplicará en la medida en que no se retire la protección otorgada por las disposiciones imperativas de la ley del Estado de residencia habitual del consumidor (principio de favorabilidad).
(2)El lugar de prestación de todos los servicios derivados de las relaciones comerciales existentes con nosotros, así como el lugar de jurisdicción, es nuestro domicilio social, en la medida en que usted no sea un consumidor, sino un comerciante, una entidad legal de derecho público o un fondo especial de derecho público. Lo mismo se aplica si no tiene un lugar general de jurisdicción en Alemania o la UE o si el domicilio o la residencia habitual no se conoce en el momento en que se presenta la acción. El derecho a apelar ante el tribunal en otro lugar legal de jurisdicción no se ve afectado por esto.
(3)Las disposiciones de la Convención de las Naciones Unidas sobre los Contratos de Compraventa Internacional de Mercaderías no se aplicarán expresamente.
II. Información del cliente
- Identidad del Vendedor
AHA-BUCH GmbH
Garlebsen 48
D-37574 Einbeck
Alemania
Teléfono: 055639996039
Correo electrónico: abebooks@aha-buch.de
Resolución alternativa de conflictos:
La Comisión Europea proporciona una plataforma para la resolución extrajudicial de litigios en línea (plataforma ODR), a la que se puede acceder en https://ec.europa.eu/odr.
- Información sobre la celebración del contrato
Los pasos técnicos para la conclusión del contrato, la conclusión del contrato en sí y las opciones de corrección se llevan a cabo de acuerdo con las disposiciones "Conclusión del contrato" de nuestros Términos y Condiciones Generales (Parte I.).
- Idioma del contrato, almacenamiento de texto del contrato
3.1. El idioma del contrato es el alemán.
3.2. El texto completo del contrato no será almacenado por nosotros. Antes de enviar el pedido, los datos del contrato se pueden imprimir o guardar electrónicamente a través de la función de impresión del navegador. Después de recibir el pedido por nuestra parte, los datos del pedido, la información legalmente prescrita para los contratos a distancia y los Términos y Condiciones Generales se le enviarán nuevamente por correo electrónico.
- Características esenciales de los bienes o servicios
Las características esenciales de los bienes y/o servicios se pueden encontrar en la oferta respectiva.
- Precios y condiciones de pago
5.1. Los precios indicados en las respectivas ofertas, así como los gastos de envío, representan los precios totales. Incluyen todos los componentes del precio, incluidos todos los impuestos aplicables.
5.2. Los gastos de envío incurridos no están incluidos en el precio de compra. Se pueden llamar a través de un botón designado correspondientemente en nuestro sitio web o en la oferta respectiva, se muestran por separado en el curso del proceso de pedido y deben ser asumidos por usted además, a menos que se haya prometido el envío gratuito.
5.3. Si la entrega se realiza a países fuera de la Unión Europea, podemos incurrir en costes adicionales de los que no somos responsables, como derechos de aduana, impuestos o tasas de transferencia de dinero (tasas de transferencia o tipo de cambio de las entidades de crédito), que correrán a cargo de usted. Cualquier costo incurrido por la transferencia de dinero también será asumido por usted en los casos en que la entrega se realice a un estado miembro de la UE, pero el pago se inició fuera de la Unión Europea.
5.5. A menos que se indique lo contrario para los métodos de pago individuales, las reclamaciones de pago del contrato celebrado deben pagarse inmediatamente.
- Condiciones de entrega
6.1. Los términos de entrega, la fecha de entrega y, si corresponde, las restricciones de entrega existentes se pueden encontrar en un botón designado correspondientemente en nuestro sitio web o en la oferta respectiva.
6.2 En la medida en que no se especifique ningún otro plazo en la oferta respectiva o en el botón designado correspondientemente, la entrega de los bienes tendrá lugar dentro de los 3-5 días posteriores a la conclusión del contrato (en el caso del pago anticipado acordado, sin embargo, solo después del momento de su instrucción de pago).
tener empresas de transporte encargadas o cualquier otra persona designada para llevar a cabo el envío.
- Responsabilidad legal por defectos
La responsabilidad por defectos se rige por la disposición "Garantía" en nuestros Términos y Condiciones Generales (Parte I).
última actualización: 07/12/2017
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a AHA-BUCH GmbH, Einbeck, Germany, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
Enviamos su pedido después de recibirlos
para artículos disponibles las últimas 24 horas,
para artículos con suministro nocturno a más tardar 48 horas.
En caso de que necesitemos pedir un artículo a nuestro proveedor, nuestro tiempo de envío depende de la fecha de recepción de los artículos, pero los artículos se enviarán el mismo día.
Nuestro objetivo es enviar los artículos pedidos de la manera más rápida, pero también más eficiente y segura a nuestros clientes.
Privacidad y seguridad
Política de privacidad
A menos que se indique lo contrario a continuación, la provisión de sus datos personales no es requerida por ley o contrato, ni es necesaria para la celebración de un contrato. Usted no está obligado a proporcionar los datos. No proporcionar esto no tendrá consecuencias. Esto solo se aplica si no se proporciona otra información en las operaciones de procesamiento posteriores.
Recopilación, procesamiento y uso de datos personales para pedidos
Al realizar un pedido, recopilamos y utilizamos sus datos personales solo en la medida necesaria para cumplir y procesar su pedido y para procesar sus consultas. El suministro de los datos es necesario para la celebración del contrato. El hecho de no proporcionar esta disposición significa que no se puede celebrar ningún contrato. El procesamiento se lleva a cabo sobre la base del Art. 6 (1) lit. b GDPR y es necesario para la ejecución de un contrato con usted. Sus datos no serán cedidos a terceros sin su consentimiento expreso. Quedan excluidos de esto solo nuestros socios de servicio, que necesitamos para procesar la relación contractual o los proveedores de servicios que utilizamos en el contexto del procesamiento de pedidos. Además de los destinatarios nombrados en las respectivas cláusulas de esta declaración de protección de datos, estos son, por ejemplo, destinatarios de las siguientes categorías: proveedores de servicios de envío, proveedores de servicios de pago, proveedores de servicios de gestión de mercancías, proveedores de servicios para el procesamiento de pedidos, servidores web, proveedores de servicios de TI y comerciantes de dropshipping. En todos los casos, respetamos estrictamente los requisitos legales. El alcance de la transmisión de datos se limita al mínimo.
Derechos del interesado
Si se cumplen los requisitos legales, tiene los siguientes derechos en virtud de los artículos 15 a 20 del RGPD: Derecho a la información, a la corrección, a la eliminación, a la restricción del procesamiento, a la portabilidad de los datos. Además, de conformidad con el artículo 21 (1) del RGPD, tiene derecho a oponerse al procesamiento basado en el artículo 6 (1) f del RGPD y al procesamiento con fines de marketing directo.
Póngase en contacto con nosotros bajo petición. Los datos de contacto se pueden encontrar en nuestro pie de imprenta.
Derecho a presentar una reclamación ante la autoridad de control
De conformidad con el artículo 77 del RGPD, tiene derecho a presentar una reclamación ante la autoridad de control si considera que el tratamiento de sus datos personales no es lícito.
última actualización: 25/04/2018