Foundations of Statistical Quality Control of Education Process

Quality Control being one of the most important parts of Education Management has several dimensions. One of them is organizational issue, efficient implementation of which requires quantitative measurement and assessment of quality. The latter implies necessity of usage of Quantitative evaluation Methods - Statistical Quality Control (SQC), which makes the whole process of quality management more objective, unbiased and measurable. By its nature SQC can provide quantitative estimation of above most important characteristics of educational process: 1. interrelation between education level index and quality; 2. quantitative measurement and assessment of quality. Also SQC provides evaluating of assessment standards, provides comparing procedure of them to current outcomes (tests, exams grades) and decide to what extent the standards are met. The latter is core activity of Education Management process. For the first time the following new results are represented in this book: general principles of educational processes Statistical Quality Control were elaborated; a new equiscore equating method of students grades has been elaborated; the method permits to compare exam results of diffe