Feedback (and Other Dirty Words): Why We Fear It, How to Fix It

M Tamra Chandler

190 valoraciones de Goodreads

Idioma: inglés

Editorial: Berrett-Koehler Publishers, 2019

1523085223 / 9781523085224

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Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc

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Descripción del artículo del vendedor

A practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved. Feedback: the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow. Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises and strategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all. When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively. "Feedback (and other Dirty Words) cuts straight to the chase on what you need to do to revolutionize feedback in your organization. If we all approached feedback in this way, business (and the world at large!) would indeed be a better place." -Kathy O'Driscoll, vice president of People, Snowflake Computing Inc. "Like it or probably not, people don't grow without feedback. Can you deliver feedback without closing people down? Chandler and Grealish give the tools and methods for making feedback feel good. Not only will Feedback (and Other Dirty Words) help you with your next performance conversation, it can transform your company culture to be more agile and enjoyable." -Marcia Reynolds, PsyD, past president, International Coach Federation, and author of The Discomfort Zone.…

N° de ref. del artículo CIN1523085223G

Título
Feedback (and Other Dirty Words): Why We Fear It, How to Fix It
Autor
M Tamra Chandler
Editorial
Berrett-Koehler Publishers
Año de publicación
2019
Estado
Good
Encuadernación
Paperback
Idioma
inglés
ISBN 10
1523085223
ISBN 13
9781523085224

World of Books Inc

Montgomery, IL, Estados Unidos de America

Vendedor de 4 estrellas

Vendedor de IberLibro desde 23 de marzo de 2026

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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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