Bob Grauer is an Associate Professor in the Department of Computer Information Systems at the University of Miami, where he is a multiple winner of the Outstanding Teaching Award in the School of Business, most recently in 2009. He has written numerous COBOL texts and is the vision behind the Exploring Office series, with more than three million books in print. His work has been translated into three foreign languages and is used in all aspects of higher education at both national and international levels. Bob Grauer has consulted for several major corporations including IBM and American Express. He received his Ph.D. in operations research in 1972 from the Polytechnic Institute of Brooklyn.

Dr. Keith Mulbery, Consulting Series Editor and Excel Author

Dr. Keith Mulbery is the Department Chair and an Associate Professor in the Information Systems and

Technology Department at Utah Valley University (UVU), where he teaches computer applications, C#

programming, systems analysis and design, and MIS classes. Keith also served as Interim Associate Dean,

School of Computing, in the College of Technology and Computing at UVU.

Keith received the Utah Valley State College Board of Trustees Award of Excellence in 2001, School of

Technology and Computing Scholar Award in 2007, and School of Technology and Computing Teaching

Award in 2008. He has authored more than 15 textbooks, served as Series Editor for the Exploring Office

2007 series, and served as developmental editor on two textbooks.

Keith received his B.S. and M.Ed. in Business Education from Southwestern Oklahoma State University

and earned his Ph.D. in Education with an emphasis in Business Information Systems at Utah State

University. His dissertation topic was computer-assisted instruction using Prentice Hall’s Train and Assess IT program to supplement traditional instruction in basic computer proficiency courses.

Mary Anne Poatsy, Series Editor

Mary Anne is a senior faculty member at Montgomery County Community College, teaching various

computer application and concepts courses in face-to-face and online environments. She holds a B.A.

in psychology and education from Mount Holyoke College and an M.B.A. in finance from Northwestern

University’s Kellogg Graduate School of Management.

Mary Anne has more than 12 years of educational experience. She is currently adjunct faculty at

Gwynedd-Mercy College and Montgomery County Community College. She has also taught at Bucks

County Community College and Muhlenberg College, as well as conducted professional training. Before

teaching, she was vice president at Shearson Lehman in the Municipal Bond Investment Banking

Department.

Dr. Lynn Hogan, Office Fundamentals and File Management and

Windows 7 Author

Lynn Hogan has taught in the Computer Information Systems area at Calhoun Community College for

29 years. She is the author of Practical Computing and has contributed chapters for several computer

applications textbooks. Primarily teaching in the areas of computer literacy and computer applications,

she was named Calhoun’s outstanding instructor in 2006. She received an M.B.A. from the University of

North Alabama and a Ph.D. from the University of Alabama. Lynn resides in Alabama with her husband

and two daughters.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

Thrift Books Global LLC
18300 Cascade Ave S, Seattle, WA, 98188, U.S.A.

Condiciones de venta y env�o

Condiciones de venta

We guarantee each book that we send you. If you have any problems, please contact
our dedicated customer service department. They will do everything possible to
ensure you are happy with your order.

Condiciones de env�o

All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.