Expert Microsoft Teams Solutions: A guide to Teams architecture and integration for advanced end users and administrators

Written by Microsoft engineers, Expert Microsoft Teams Solutions covers in-depth topics in Teams that are not covered elsewhere and explores tasks that customers frequently rely on Microsoft Partners to accomplish

Key Features

• Extend the MS Teams experience with this practical guide from Microsoft's technical specialists
• Discover advanced Teams capabilities such as voice, governance, and Power Platform integration
• Get to grips with planning resources for voice integration in Teams

Book Description

Microsoft Teams is designed to improve collaboration and integrate components of SharePoint, Exchange, Power Platform, and voice calling into a single platform.

Complete with step-by-step explanations of concepts, practical examples, and architecture guidance, you’ll learn how to plan and deploy Teams for your organization. As you progress, you’ll explore and understand the Teams platform as a whole, from architecture and collaboration through to apps and voice, with the help of examples. The book approaches Teams not only from an end-user perspective but also from an administrator’s point of view. You’ll be able to understand the challenges around modernization in your organization relating to adopting, implementing, and administering Teams and tackle them effectively. By helping you realize the potential of Teams as a platform, this book will enable you to set up and deploy Teams solutions, leading to modernization in your organization's chat and voice infrastructure.

By the end of this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams.

What you will learn

• Gain a clear understanding of Microsoft Teams architecture and deployment concepts
• Become well-versed with advanced Teams voice capabilities
• Explore best practices to extend the Teams experience to various apps through collaboration
• Focus on how to conduct effective meetings, including ad hoc, scheduled, channel, and live events
• Integrate Power Apps and Power Automate with Microsoft Teams
• Understand key governance and security concepts in administering Microsoft Teams

Who this book is for

The book is for intermediate-level and experienced Microsoft Teams IT professionals as well as for administrator roles. Intermediate-level knowledge of the Microsoft Teams platform is assumed.

Table of Contents

1. Taking a Tour of Microsoft Teams
2. Approvals
3. Task Management in Teams
4. Bookings in Teams
5. Conducting Teams Meetings
6. Microsoft Teams Rooms
7. Live Events
8. Power Apps in Teams
9. Workflow Integration
10. Power Virtual Agents in Teams
11. Planning for Teams Phone
12. Deploying Teams Phone
13. Configuring Advanced Teams Phone Features
14. Teams Devices
15. Planning and Adoption
16. Governance
17. Integration with Exchange Server
18. Security and Data Protection
19. Reporting in Teams
20. Appendix A: Direct Routing and Operator Connect

Aaron Guilmette is a senior program manager at Microsoft, helping customers adopt the Microsoft 365 platform. He primarily focuses on collaborative technologies, including Microsoft Teams, Exchange Online, and Azure Active Directory. Aaron lives in the Michigan area of Detroit with his five children. When he's not busy solving technical problems, writing, or running his children to events, he's likely making a pizza.

Yura Lee is a security program manager at Microsoft, focusing on cloud data security for her customers. She has years of experience as a Microsoft 365 and Azure consultant and technical specialist in the field. Yura lives in New Jersey with her husband.

Grant Oliasani is a senior customer success manager at Microsoft, helping customers realize the value in Microsoft Teams and Power Platform. Grant currently resides in Tennessee with his wife.

Angel Aviles is a seasoned unified communications and telecommunications engineer with over 20 years of experience in the field. He is passionate about bleeding-edge technology and integrating voice, video, and collaboration systems. He has worked for Microsoft for over 7 years as an Office 365 deployment consultant and voice technology specialist and is currently a Modern Communications Customer Success Manager.