Paperback. Essential Telephoning in English is a short skills course for adult learners of Business and general English. The course consists of 11 core units covering a wide range of communication skills: answering the phone, beginning and ending a call, dealing with messages, dealing with problems, making appointments and communicating information. There are three consolidation units and an end-of-course review unit to enable learners to check progress. The course is designed primarily for use in class but is also suitable for self-study. Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

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Detalles bibliogr�ficos

T�tulo

Essential Telephoning in English Student's Book (Paperback)

Editor

Cambridge University Press, Cambridge

Fecha de publicaci�n

2002

Idioma

Ingl�s

ISBN 10

0521783887

ISBN 13

9780521783880

Encuadernaci�n

Paperback

Estado

new

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Sinopsis

Essential Telephoning in English is a short course in telephoning skills for pre-intermediate to intermediate learners of Business English.

Rese�a del editor

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

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ABC BOOKS LIMITED
10 John Street, London, WC1N 2EB, United Kingdom

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