Enable Better Service: A Customer Service Contact Center Story of Breaking Away from the Norm Through Creativity, Technology and Innovation.

Idioma: inglés

Editorial: Independently Published, 2019

1798035812 / 9781798035818

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Librería: World of Books Inc, Montgomery, IL, Estados Unidos de AmericaWorld of Books Inc

Vendedor de 4 estrellas

Vendedor de IberLibro desde 23 de marzo de 2026

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Descripción del artículo del vendedor

Not everyone looks forward to calling a contact center. Most people don't pick up the phone and smile from ear to ear in anticipation for that press 1 for. and average wait time is 2 minutes. Contact Centers are complex and often an afterthought for many companies. This is especially apparent for companies that grow quickly and are in the most need of an efficient way to answer customer's questions. This book will lay out the steps to combat this misconception and turn your contact center into a well-oiled machine that can also save on the bottom line.In Enable Better Service, Aarde Cosseboom, shows you how to transform your customer service team into a high performing function of your thriving business. Together we can develop the future of contact centers by leveraging people, process, and product methodologies. Changing mediocre experiences into extraordinary ones and developing long lasting raving fans. In this book you will find technology strategies, how to select and engage with partners, and how to recruit and maintain high level talent on your team.…

N° de ref. del artículo CIN1798035812VG

Título
Enable Better Service: A Customer Service Contact Center Story of Breaking Away from the Norm Through Creativity, Technology and Innovation.
Autor
Aarde Cosseboom
Editorial
Independently Published
Año de publicación
2019
Estado
Very Good
Encuadernación
Paperback
Idioma
inglés
ISBN 10
1798035812
ISBN 13
9781798035818

World of Books Inc

Montgomery, IL, Estados Unidos de America

Vendedor de 4 estrellas

Vendedor de IberLibro desde 23 de marzo de 2026

Tarifas de envío en Estados Unidos de America

ArtículoDe 4 a 12 días hábilesDe 3 a 6 días hábiles
Primer artículoEUR 0,00EUR 9,84
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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Información empresarial del vendedor

SBYB, Inc.

900 Knell Road
Montgomery, IL Estados Unidos de America 60538