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Detalles bibliogr�ficos

T�tulo: Develop Your Assertiveness (Better Management Skills S.)
Editor: Kogan Page Ltd
Fecha de publicaci�n: 1996
Idioma: Ingl�s
ISBN 10: 0749418222
ISBN 13: 9780749418229
Encuadernaci�n: paperback
Estado: Good

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Sinopsis

This self-study guide raises awareness of what can be achieved through assertiveness - not aggression, note. Techniques are recommended for practising with others. Exercises and activities test readers' understanding and progress, and the many examples help readers to develop effective, direct and clear expression.

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Descripci�n de la librer�a

We are a family run online bookshop based in Wales at the western edge of the Brecon Beacons National park and have been selling books online since October 2004. I have always had a love of books and it eventually got to the stage where my own book collection began to take over the family home! I reluctantly decided to sell a few of my own books on Amazon and was astonished at how quickly they sold. I was hooked and decided to start buying and selling books as a small part-time business from my spare bedroom. The business rapidly expanded, taking over the spare bedroom and my garage, swiftly followed by a spare bedroom in my mother's house and her garage! I acquired a small industrial unit in February 2007 and took the plunge to go full-time in March 2007, closely followed by my wife in September 2007. In October 2007 we moved in to larger premises and also took on our first members of staff to assist with the ever increasing workload. Our aim is to ensure that the people who buy our books enjoy the same service that we would hope for when purchasing a book ourselves. To that end, we endeavour to give all our books accurate descriptions, price them accordingly and dispatch swiftly and safely. All orders are dispatched within one working day, Monday to Friday. We will endeavour to answer all queries by email within 24 hours.

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Informaci�n empresarial del vendedor

Goldstone Books
Castle House, High Street, Ammanford, SA18 2NB, United Kingdom

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Condiciones de venta

Goldstone Books Limited
Cilyrychen Industrial Estate, Llandybie, Carmarthenshire, SA18 3GY.
Email: customerservices@goldstonebooks.co.uk - Phone: 01269 267070
Company registration number: 06817864. VAT registration number: 920299721
Managing Director: Ashley Stamford-Plows

Condiciones de env�o

All orders are shipped within 1 working day. We offer a no quibble returns service. If you would like to return your item for any reason please email us in the first instance within 7 days of receipt. If there is a fault with your item that is not described in the listing, you may return your item for a refund within 30 days of purchase. All returns must be returned in their original packaging.