Design Thinking for Training and Development (Paperback)
Idioma: inglés
Editorial: American Society for Training & Development, Englewood Cliffs, NJ, 2020
- Tapa blanda
- Nuevo
Librería: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
Vendedor de AbeBooks desde 22 de junio de 2007
Condición: Nuevo
EUR 60,43
Cantidad disponible: 1 disponibles
Añadir al carritoDescripción del artículo del vendedor
Paperback. Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: an experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking. Offers a primer on design thinking, a human-centred process and problem-solving methodology that focuses on involving users of a solution in its design. In this how-to guide for applying design thinking techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…
N° de ref. del artículo 9781950496181
- Título
- Design Thinking for Training and Development (Paperback)
- Autor
- Sharon Boller
- Editorial
- American Society for Training & Development, Englewood Cliffs, NJ
- Año de publicación
- 2020
- Estado
- new
- Encuadernación
- Paperback
- Idioma
- inglés
- ISBN 10
- 195049618X
- ISBN 13
- 9781950496181
“Sinopsis” puede pertenecer a otra edición de este título.
Acerca del autor
Sharon Boller is a managing director at TiER1 Performance where she focuses on helping clients figure out how to activate their business strategies through their people. She partners with her colleagues at Tier1 to bring together the disciplines of learning, change, communication, technology, and creativity to create blended solutions that enable people to do their best work.
Prior to joining TiER1 Performance, Sharon was the CEO and president of Bottom-Line Performance (BLP), a learning solutions firm she founded in 1995. She and her partner/co-owner Kirk Boller grew BLP from a single-woman sole proprietorship to a $4 million-plus company with a highly skilled team of diverse capabilities. Under the direction of Sharon and Kirk, BLP produced communication, education, and training solutions for life science companies, manufacturing, energy companies, and more.
Sharon is a frequent speaker at industry conferences on topics such as performance-focused learning design, UX, technology and trends, learning game design, and design thinking. She is the author of two other books published by ATD Press: Teamwork Training was published in 1995, and Play to Learn: Everything You Need to Know About Designing Effective Learning Games was published in 2017 with co-author Karl Kapp. Her company is the recipient of more than 30 awards from organizations such as Brandon Hall, Horizon Interactive Awards, and Life Science Trainers and Educators Network.
Her industry interests are wide-ranging and include storytelling, emerging technologies, business strategy, leadership, learning, and experience design.
Laura Fletcher is a seasoned learning consultant with 15 years’ experience in learning and development. She served the clients of Bottom-Line Performance for over seven years, where she designed and developed award-winning solutions ranging from instructor-led workshops to mobile apps. It was during her tenure as manager of Instructional Design at Bottom-Line Performance that her ID team became something of a design-thinking “incubation lab,” experimenting with design thinking techniques and integrating them into the design process.
Today she works for a global technology company where she applies the same principles of design thinking to develop future leaders in the tech industry. She has a master’s degree in Human Resource Development from the University of Illinois, and lives in Indianapolis with her husband and two children.
“Acerca de” puede pertenecer a otra edición de este título.
AussieBookSeller
Truganina, VIC, Australia
Vendedor de AbeBooks desde 22 de junio de 2007
Tarifas de envío de Australia a Estados Unidos de America
| Artículo | De 25 a 45 días hábiles | De 8 a 14 días hábiles |
|---|---|---|
| Primer artículo | EUR 31,82 | EUR 37,84 |
Métodos de pago
Información empresarial del vendedor
The Nile Group Pty Ltd
42 Apex Drive
Truganina, VIC Australia 3029
Condiciones de venta
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
Derecho al desistimiento
Si es un consumidor, puede rescindir el contrato de acuerdo con lo siguiente. Por consumidor se entiende cualquier persona física que actúe con fines ajenos a su actividad comercial, empresarial, oficio o profesión.
Información sobre el derecho de desistimiento
Derecho legal de desistimiento
Tiene derecho a rescindir este contrato en un plazo de 14 días sin dar ningún motivo.
El periodo de desistimiento vencerá a los 14 días desde que usted, o un tercero que no sea el transportista e indicado por usted, adquiera la posesión física del último bien o del último lote o pieza.
Para ejercer el derecho de desistimiento, complete de forma electrónica y envíe una declaración clara en nuestro sitio web, desde "Mis compras" en "Mi cuenta". Le enviaremos sin demora un acuse de recibo de dicho desistimiento a través de un soporte duradero (por ejemplo, por correo electrónico).
Para cumplir con el plazo de desistimiento, basta con que envíe su comunicación relativa al ejercicio del derecho de desistimiento antes de que venza el periodo de desistimiento.
Efectos del desistimiento
Si rescinde este contrato, le reembolsaremos todos los pagos que hayamos recibido de usted, incluidos los gastos de envío (excepto los gastos adicionales que surjan si elige un tipo de envío que no sea el tipo de envío estándar más económico que ofrecemos).
Podemos hacer una deducción del reembolso por la pérdida de valor de cualquier bien suministrado, si la pérdida es el resultado de una manipulación innecesaria por su parte.
Efectuaremos el reembolso sin demoras indebidas y, a más tardar, 14 días después de que se nos informe de su decisión de rescindir este contrato.
Efectuaremos el reembolso utilizando el mismo medio de pago que utilizó para la transacción inicial, a menos que haya acordado expresamente lo contrario; en cualquier caso, no incurrirá en ningún cargo como resultado de dicho reembolso.
Podremos retener el reembolso hasta que hayamos recibido los bienes o hasta que nos haya presentado una prueba de que los ha devuelto, lo que ocurra primero.
Deberá devolver los bienes o entregarlos a AussieBookSeller, Truganina, Victoria, Australia, sin demoras indebidas y, en cualquier caso, en un plazo máximo de 14 días a partir del día en que nos comunique su desistimiento del presente contrato. El plazo se cumple si devuelve la mercancía antes de que venza el periodo de 14 días. Tendrá que asumir los gastos directos de devolución de los bienes. Usted solo es responsable de la disminución del valor de los bienes como resultado de una manipulación distinta a la necesaria para establecer la naturaleza, las características y el funcionamiento de los bienes.
Excepciones al derecho de desistimiento
El derecho de desistimiento no se aplica a lo siguiente:
- La entrega de periódicos, diarios o revistas, con la excepción de los contratos de suscripción; y
- El suministro de contenido digital que no se proporcione en un soporte tangible (por ejemplo, en un CD o DVD) si, al hacer el pedido, aceptó que podíamos empezar a entregarlo y que no podría desistir una vez iniciada la entrega.
Condiciones de envío
Please note that titles are dispatched from our UK and NZ warehouse. Delivery times specified in shipping terms. Orders ship within 2 business days. Delivery to your door then takes 8-15 days.