Which job applicants have hidden talents? Which job roles are most prone to long-term absenteeism? Which of your teams really satisfy customers? Many organizations wrestle with these questions, even as they sit atop a treasure trove of valuable information collected by their HR information systems and other business software.

This book, a Dutch best seller now translated into English, shows how to use the data you already have to answer burning questions like these. It demonstrates how you can progressively refine your HR analytics by defining, implementing, and monitoring HR interventions, policy, and strategy. This data-driven approach puts HR in a better position to help the organization improve its performance and increase employees’ productivity and job satisfaction. HR metrics and HR analytics help you create value for the organization by: formulating business questions that are relevant to HR; using all available data, including big data; to reveal patterns and correlations within the organization; proactively identifying trends, risks, and opportunities; and developing predictive models.

“Human Resource Management (HRM) is crucial for the performance of organizations. HR professionals and HR scholars struggle to reform HRM into a strong profession with high reputation and credibility. Important ways to enhance the reputation and credibility of HRM are HR Metrics and HR Analytics. The book written by Irma Doze and Toine Al is an excellent tool to learn more about these methods. A “must read” for both management students, HR professionals, and HR scholars.”
Karin Sanders, Professor HRM, School of Management, UNSW Business School, Sydney, Australia

“HR analytics will be a game-changer in the long term. It will ensure that HRM is based on systematic scientific research that provides evidence of whether something works or not.”
Jorrit van der Togt, EVP of HR Strategy & Internal Communications, Shell

This book is for anyone who is interested in understanding the advantages of data-driven HR policy and applying data analytics and related disciplines within their own organization and HR practice. Data-driven HR has advantages for all types of commercial, noncommercial, and government organizations. The book has been written with a number of audiences in mind: HR managers and directors, HR business partners, current and future HR analysts, HR consultants, business analysts, controllers and line managers who want to deepen their knowledge of the subject and make use of the opportunities presented by HR analytics to help them do their work.

“This book is one of a kind. It’s substantial but deserves kudos for its thoroughness and readability.”
Mark de Lat, director, Randstad Nederland

“HR analytics will be essential for HR to continue to make a critical contribution to organizational strategy in the future.”
Hein Knaapen, Global HR Director, ING

De la contraportada

Data-Driven HR: Creating Value with HR Metrics and HR Analytics

Which job applicants have hidden talents? Which job roles are most prone to long-term absenteeism? Which of your teams really satisfy customers? Many organizations wrestle with these questions, even as they sit atop a treasure trove of valuable information collected by their HR information systems and other business software.

This book, a Dutch best seller now translated into English, shows how to use the data you already have to answer burning questions like these. It demonstrates how you can progressively refine your HR analytics by defining, implementing, and monitoring HR interventions, policy, and strategy. This data-driven approach puts HR in a better position to help the organization improve its performance and increase employees’ productivity and job satisfaction. HR metrics and HR analytics help you create value for the organization by: formulating business questions that are relevant to HR; using all available data, including big data; to reveal patterns and correlations within the organization; proactively identifying trends, risks, and opportunities; and developing predictive models.

“Human Resource Management (HRM) is crucial for the performance of organizations. HR professionals and HR scholars struggle to reform HRM into a strong profession with high reputation and credibility. Important ways to enhance the reputation and credibility of HRM are HR Metrics and HR Analytics. The book written by Irma Doze and Toine Al is
an excellent tool to learn more about these methods. A “must read” for both management students, HR professionals, and HR scholars.”
Karin Sanders, Professor HRM, School of Management, UNSW Business School, Sydney, Australia

“HR analytics will be essential for HR to continue to make a critical contribution to organizational strategy in the future.”
Hein Knaapen, Global HR Director, ING

“HR analytics will be a game-changer in the long term. It will ensure that HRM is based on systematic scientific research that provides evidence of whether something works or not.”
Jorrit van der Togt, EVP of HR Strategy & Internal Communications, Shell

This edition of the book, the first to appear in English, has also recently been revised to add an updated chapter on privacy and the protection of personal data, information on hypothesis-driven analysis versus data mining, artificial intelligence (AI), machine learning, and self-learning software, and information on the Voice of the Employee.

“This book is one of a kind. It’s substantial but deserves kudos for its thoroughness and readability.”
Mark de Lat, director, Randstad Nederland

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

**Please note our transit times are from the date of dispatch.** We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

Ver la p�gina web de la librer�a

Informaci�n empresarial del vendedor

Pbshop.co.uk
Unit 22 Horcott Industrial Estate, Horcott Road, Fairford, GL7 4BX, United Kingdom

Condiciones de venta y env�o

Condiciones de venta

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any...

M�s informaci�n

Derecho a cancelaci�n

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, PBShop, Unit 22 Horcott Industrial Estate, Horcott Road, GL7 4BX, Fairford, GLOS, United Kingdom, +44 1285 712917, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or PBShop, Unit 22 Horcott Industrial Estate, Horcott Road, GL7 4BX, Fairford, United Kingdom, +44 1285 712917, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
the supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (PBShop, Unit 22 Horcott Industrial Estate, Horcott Road, GL7 4BX, Fairford, GLOS, United Kingdom, +44 1285 712917)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

Condiciones de env�o

Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.

Tarifas de env�o de Reino Unido a Estados Unidos de America

Tarifas de env�o de Reino Unido a Estados Unidos de America
Cantidad del pedido	De 10 a 20 d�as h�biles	De 10 a 20 d�as h�biles
Primer art�culo	EUR 5.79	EUR 5.79

Los plazos de entrega los establecen los vendedores y var�an seg�n el transportista y la ubicaci�n. Los pedidos que pasan por la aduana pueden sufrir retrasos y los compradores son responsables de los aranceles o tarifas asociadas. Los vendedores pueden ponerse en contacto con usted en relaci�n con cargos adicionales para cubrir cualquier aumento en los costes de env�o de los art�culos.