Customer Service Is Just Foreplay | The Modern Customer Experience Will Seperate You From Your Competiition

Descripción:

Customer Service Is Just Foreplay | The Modern Customer Experience Will Seperate You From Your Competiition | Jason D. Cass (u. a.) | Buch | Gebunden | Englisch | 2015 | Cappleton, LLC | EAN 9780996222709 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. N° de ref. del artículo 103958390

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Sinopsis:

Reseña del editor: Business as usual gets a new life in Customer Service is Just Foreplay. This information-packed guide is filled with relevant modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat and payment systems as well as 24/7 accessibility aren't just "extras" anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors. Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner and champion for the independent insurance industry. As an entrepreneur, Jason has first-hand experience building a profitable agency that can be run both virtually and digitally.