Customer Service Is Just Foreplay: The Modern Customer Experience Will Seperate You from Your Competiition. Este artículo no está disponible.
14 valoraciones de Goodreads
Idioma: inglés
Editorial: Cappleton, LLC, 2015
- Tapa dura
- Nuevo
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de AmericaGreatBookPrices
Vendedor de 5 estrellas
Vendedor de IberLibro desde 6 de abril de 2009
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Tapa dura
Condición: Nuevo
EUR 28,96
N° de ref. del artículo 24083504-n
- Título
- Customer Service Is Just Foreplay: The Modern Customer Experience Will Seperate You from Your Competiition
- Autor
- Appleton, Brian
- Editorial
- Cappleton, LLC
- Año de publicación
- 2015
- Estado
- New
- Encuadernación
- Encuadernación de tapa dura
- Idioma
- inglés
- ISBN 10
- 0996222707
- ISBN 13
- 9780996222709
Business as usual gets a new life in Customer Service is Just Foreplay. This information-packed guide is filled with relevant modern practices and principles that can be applied to any agent or agency in the insurance industry.Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat and payment systems as well as 24/7 accessibility aren’t just "extras" anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors.Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner and champion for the independent insurance industry. As an entrepreneur, Jason has first-hand experience building a profitable agency that can be run both virtually and digitally.
“Sinopsis” puede pertenecer a otra edición de este título.
Reseña del editor
Business as usual gets a new life in Customer Service is Just Foreplay. This information-packed guide is filled with relevant modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat and payment systems as well as 24/7 accessibility aren't just "extras" anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors. Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner and champion for the independent insurance industry. As an entrepreneur, Jason has first-hand experience building a profitable agency that can be run both virtually and digitally.
“Acerca de” puede pertenecer a otra edición de este título.