Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly!

N� de ref. del art�culo DBV.0071446524.G

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Detalles bibliogr�ficos

T�tulo: Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Editor: McGraw-Hill
Fecha de publicaci�n: 2004
Idioma: Ingl�s
ISBN 10: 0071446524
ISBN 13: 9780071446525
Encuadernaci�n: Encuadernaci�n de tapa blanda
Estado: good

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Sinopsis

Book by Patterson Kerry Joseph Grenny Ron McMillan Al Swit

Rese�a del editor

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour

Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.

Includes scripts modelling the best way to deal with confrontations.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

Dream Books Co. recycles books back into the hands of readers. Shoppers can browse our complete selection of over 100,000 items online or visit our bookstore in Denver. Since 2008, we have kept over 13 million books out of landfills. We partner with non-profits, libraries, and schools to provide sustainable solutions for their books and media.

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