T�tulo: Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Editor: McGraw-Hill
Fecha de publicaci�n: 2004
Idioma: Ingl�s
ISBN 10: 0071446524
ISBN 13: 9780071446525
Encuadernaci�n: paperback
Estado: Very Good

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Sinopsis

Book by Patterson Kerry Joseph Grenny Ron McMillan Al Swit

Rese�a del editor

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour

Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.

Includes scripts modelling the best way to deal with confrontations.

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Descripci�n de la librer�a

Established in 1994, we are a large new and used general interest bookstore located in the Uptown area of Minneapolis. Visit our online bookstore, www.magersandquinn.com, where we have over 500,000 new, used, and rare titles.

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Informaci�n empresarial del vendedor

Magers and Quinn Booksellers
3038 Hennepin Ave. S., Minneapolis, MN, 55408, U.S.A.

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Condiciones de venta

Purchase will be shipped upon receipt of payment including any additional shipping costs. MN residents add appropriate sales tax. We guarantee the condition of every book as it�s described on the Abebooks web sites. If you�re dissatisfied (Incorrect Item/Not as Described/Damaged) or if the order hasn�t arrived by the latest estimated delivery date, you�re eligible for a refund within 30 days of the estimated delivery date. Please contact us for any other return inquiries, and we�ll respond withi...

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