Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler

ISBN 10: 0071446524 ISBN 13: 9780071446525

Editorial: McGraw-Hill, 2004

Idioma: Ingl�s

Condici�n: Usado - Bueno Encuadernaci�n de tapa blanda

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Usado - Encuadernaci�n de tapa blanda

Condici�n: Usado - Bueno

Precio: EUR 5,53 Convertir moneda

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Descripci�n

May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.01.

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Detalles bibliogr�ficos

T�tulo

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

Editor

McGraw-Hill

Fecha de publicaci�n

2004

Idioma

Ingl�s

ISBN 10

0071446524

ISBN 13

9780071446525

Encuadernaci�n

Paperback

Estado

Very Good

Estado de la sobrecubierta

No Jacket

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Sinopsis

Book by Patterson Kerry Joseph Grenny Ron McMillan Al Swit

Rese�a del editor

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour

Discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.

Includes scripts modelling the best way to deal with confrontations.

"Sobre este t�tulo" puede pertenecer a otra edici�n de este libro.

Descripci�n de la librer�a

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

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Thrift Books Global LLC
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