Concepts of Database Management, 10th Edition

Lisa Friedrichsen is a professor at Johnson County Community College in Overland Park, Kansas, where she teaches database and web development classes. She also has written several prominent Access, Office and web-related textbooks. Friedrichsen spent a decade at IBM Corp. before becoming a consultant, author and college professor. Combining her extensive industry experience with her passion for teaching, she creates clear, practical presentations. She earned a B.S. in engineering from Iowa State University and an MBA from Drake University.

Lisa Ruffolo has served as a technical writer and editor for more than 30 years. She is pursuing an emphasis in operating systems and digital literacy. She has edited top-selling books in the fields of introduction to computing, Microsoft Office, PC repair and computer programming.

Ellen F. Monk is an Assistant Professor of Management Information Systems in the Lerner College of Business and Economics at the University of Delaware. Her areas of interest encompass enterprise resource planning systems and undergraduate MIS education, including databases, advanced spreadsheets and data analytics. Dr. Monk holds a B.S. in chemical engineering, an M.B.A., and a Ph.D. in MIS.

Joy Starks has taught at Indiana University Purdue University Indianapolis for 20 years. She has written chapters in several of the best-selling Shelly Cashman Series Office books and has authored the Photoshop, Java Programming, and Microsoft® Publisher series of books. She speaks and presents at various conferences, seminars and forums across the U.S.

Philip J. Pratt is Professor Emeritus of Mathematics and Computer Science at Grand Valley State University, where he taught for 33 years. His teaching interests include database management, systems analysis, complex analysis and discrete mathematics. He has authored more than 75 textbooks and has co-authored three levels of Microsoft® Office Access books for the popular Shelly Cashman Series, in addition to the popular A GUIDE TO SQL.