Comprehensive Health Insurance : Billing, Coding, and Reimbursement by Elizabeth Rollins, Susan Miller, Deborah Vines and Ann Braceland (2008, Paperback)

Deborah Vines has worked extensively for over 20 years in the healthcare industry as a Practice Administrator and Manager in physical therapy, dermatopathology and pediatrics.  She has also held management positions in the hospital setting.  As Director of Operations for a national healthcare staffing corporation, she has traveled across the United States, working directly with physicians and medical human resources to secure jobs for individuals in the medical billing, coding and collection fields.  A mentionable achievement of Ms. Vines’ is in one fiscal year she assisted 300 recruits find employment in this industry through mentoring and training. This achievement led her to open a successful vocational school specializing in medical office specialist training.

Ann B. Braceland has been working in the medical field since graduation from Gwynedd Mercy College is 1964 with an associate's degree in nursing. As a practice manager she has demonstrated the ability to adopt to changes to the challenges that arise in medical billing, coding and managed care contracts. Mrs. Braceland has established and managed offices in Physical Medicine and Occupational Medicine. These experiences led her to teaching skills. She is now highly regarded for training physicians and medical personnel in compliance coding, billing as well as medical office management. She was a Medicare representative and Director of Training of Allied Career School in Dallas, TX. Her teaching and lectures has formed the basis of this subsequent text.

Elizabeth Rollins, NCICS began her career in a nationally renowned multi-office pediatric ophthalmology practice. She worked in every position, from medical receptionist and appointment scheduling, to medical records and insurance claims submission, before being promoted to Insurance/Collection Manager. She completed insurance claims by hand and typed the patient billing statements for four years until the practice became computerized. As a Certified Account Manager for a national healthcare staffing corporation, Elizabeth met with hospitals, physicians, clinics and CBOs to assess their employment needs and showcase her roster of employees ready for hire. Elizabeth is a National Certified Insurance and Coding Specialist as well as the Director and an Instructor at a vocational school where she enjoys meeting with, teaching and encouraging students on a daily basis.

Susan Miller, NCICS has 20 years experience in the medical field and currently specializes in dialysis billing.  She was previously a Lead Instructor at a vocational school, preparing students for a career in the medical field as medical office specialists.  She has acted as a supervisor at insurance companies and worked one-on-one with policyholders to assist them in having a better understanding of health insurance.  In 2004 she obtained the title of National Certified Insurance & Coding Specialist.  She also holds certificates from Career Colleges and schools of Texas and Brookhaven College for Interactive Leadership Skills for Educators.