Cmmi: Guidelines for Process Integration and Product Improvement

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Mary Beth Chrissis is a Senior Member of the Technical Staff at the Software Engineering Institute. Since 1988, Chrissis developed all releases of the Capability Maturity Model(r) for Software (SW-CMM) and the Capability Maturity Model Integration (CMMI) models.  She was a principal contributor to The Capability Maturity Model: Guidelines for Improving the Software Process.  Chrissis is a member of the CMMI Configuration Control Board and is an instructor for numerous SW-CMM and CMMI courses.

Mike Konrad is chairman of the CMMI Configuration Control Board and has been a team leader of CMMI model development since 1998. Mike was also a member of teams that developed Software CMM version 1.0, Software Development Capability Evaluation, and International Organization for Standardization 15504 model requirements. Mike has 24 years experience in software engineering, holding various positions in industry and academia. Mike received a Ph.D. in Mathematics from Ohio University in 1978.

Sandy Shrum is a senior writer/editor at the Software Engineering Institute. Since 1998, she has served on the CMMI Product Team in roles such as author, reviewer, editor, and quality assurance process owner. Sandy also serves on the CMMI configuration control board and is the CMMI communications coordinator. She has over fourteen years experience as a technical communicator in the software industry. Sandy earned her MS in professional writing from Carnegie Mellon in 1988.