CCNA Voice: Official Exam Certification Guide

• Master IIUC 640-460 exam topics with the official study guide
• Assess your knowledge with chapter-opening quizzes
• Review key concepts with Exam Preparation Tasks
• Practice with realistic exam questions on the CD-ROM

CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text and laying out a complete study plan for review.

Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

The official study guide helps you master all the topics on the IIUC exam, including

• Connecting IP phones to the LAN infrastructure
• Cisco Unified CME installation
• Cisco Unified CME IP phone configuration
• Cisco Unified CME voice productivity features
• Gateway and trunk concepts and configuration
• Cisco Unity Express concepts and configuration
• Smart Business Communications System
• Configuring and maintaining the UC500 for voice

Companion CD-ROM

The CD-ROM contains an electronic copy of the book and more than 250 practice questions for the IIUC exam.

Jeremy D. Cioara,

CCIE No. 11727, works in many facets of the Cisco networking realm. As an author, he has written multiple books for Cisco Press and Exam Cram. As an

instructor, he teaches at Interface Technical Training  in Phoenix, Arizona. Likewise, Jeremy has recorded many E-Learning titles at CBTNuggets. Finally, Jeremy is the CIO of AdTEC Networks and worksas a network consultant focusing on Cisco network and Voice over IP (VoIP) implementations. Jeremy also runs the Cisco Blog (http://www.ciscoblog.com) in his “free time.”

Michael J. Cavanaugh, CCIE No. 4516 (Routing & Switching, Voice) and MCSE +Messaging, has been in the networking industry for more than 22 years. His employment

with companies such as Wachovia, General Electric, Cisco Systems, Inc., BellSouth Communication Systems, and AT&T Communication Systems has allowed him to stay at the forefront of technology and hold leading-edge certifications. He has spent the last eight years focused on Cisco Unified Communications design, professional services, consulting, and support. Michael’s passion is learning the practical applications of new technologies and sharing knowledge with fellow engineers.

Kris A. Krake, CCIE No. 10229 (Routing & Switching, Voice), is a Unified Communications Systems Engineer for Cisco Systems. Kris has consulted in the networking arena for more than 13 years and has spent over half of that time focused on Unified Communications. His employment with an Internet service provider and companies such as Aegon USA, BellSouth Communication Systems, and Cisco Systems has given him the opportunity to design, implement, and support a vast array of networks and telecommunications systems that range in size from small business to the globally reaching systems of the Fortune 50.