MAKE THAT CALL: Winning Tactics for 101 Difficult Telephone Conversations

Descripción:

MAKE THAT CALL: Winning Tactics for 101 Difficult Telephone Conversations This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . N° de ref. del artículo 7719-9780749419110

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Sinopsis:

Reseña del editor: This work offers advice on how to tackle 101 difficult business, and other telephone conversations. Topics covered include: speaking to customers; dealing with authority; talking to employees; controlling personal calls; and coping with miscellaneous calls.