Many in positions of leadership feel overwhelmed because it used to be they told subordinates what to do and their subordinates did it. Not so today. Leaders are no longer managers or directors, they're considered to be coaches. Called process based leadership, this book presents a way to organise and conduct business.

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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